Walter's Mercedes-Benz of Riverside

Made Leasing a Breeze I leased another SmartCar from Walters a few days ago. The process was simple and quick. I was in and out in less than an hour. Joe walked me throu I leased another SmartCar from Walters a few days ago. The process was simple and quick. I was in and out in less than an hour. Joe walked me through the whole process and made everything clear and stress free. More

Service Call I booked an appointment for a routine service. I was greeted as soon as I arrived, and Alex filled out the paperwork. He said it would take about an h I booked an appointment for a routine service. I was greeted as soon as I arrived, and Alex filled out the paperwork. He said it would take about an hour and directed me to the lounge where I could wait- and have a donut and coffee!! Approximately an hour later he came to me and said the service was complete. He explained the work done and condition of brakes, tires, etc. Completed the paperwork and I was on my way. Overall a professional, fast, and painless experience. More

Friendly service Alex Ramirez is a very friendly and honest person always has a smile on his face and makes me feel comfortable. He is definately someone that i can Alex Ramirez is a very friendly and honest person always has a smile on his face and makes me feel comfortable. He is definately someone that i can trust . He always returns my phone calls right away More

My experience has been great.. Working with Mike Marotta was great. He was completely in tune to my needs. I told him what I was looking for and the price I was willing to pay, an Working with Mike Marotta was great. He was completely in tune to my needs. I told him what I was looking for and the price I was willing to pay, and he got it done. I've called on several times since, for minor stuff, and he's been great into seeing all my needs were met. I look forward to a long relationship with Walter's. More

AMAZING SERVICE!!! I cannot rave about Walter's Service Department enough! Every single person is so friendly and actually cares about you and your vehicle! My service a I cannot rave about Walter's Service Department enough! Every single person is so friendly and actually cares about you and your vehicle! My service advisor Brandon Monaco was INCREDIBLE!!!! So thorough and made sure that my car was not only fixed, but tested and safe for me to drive home! I will never go to another dealership!!! More

Great Sevice Department Mark Espinoza at Walters Service Dept goes above and beyond. Buying my car at Walters the whole process was excellent. Taking my car in for servic Mark Espinoza at Walters Service Dept goes above and beyond. Buying my car at Walters the whole process was excellent. Taking my car in for service or just a wash, has always been a pleasure. More

Great person Joe O Brien. Was hands down the best person I have ever met in purchasing my new mercedes. He exceeded all my Expectations. The price killed fl Joe O Brien. Was hands down the best person I have ever met in purchasing my new mercedes. He exceeded all my Expectations. The price killed fletcher jones. Hands down. Joe was very easy to work with and gave the best customer service I have ever received Anyone buying a new mercedes would be very foolish not to give Walters Mercedes and in particular. Joe. O Brien am oppertunity to deliver the vehicle of their choice. Also. Aaron was very helpful. Thanks again. Joe and Walters Mercedes have. Spanked Fletcher Jones again. More

Great Buying Experience This has been by far the best car buying experience for us. Eddy Elsayed was very Helpful, friendly and most of all very Professional. He helped us in This has been by far the best car buying experience for us. Eddy Elsayed was very Helpful, friendly and most of all very Professional. He helped us in every way possible with the purchase of our ML350. We will definetly come back to Walters For our next purchase. Great Service! Thanks Eddy, you made it a great experience! More

Top Notch Service Department I regularly get my car serviced at Mercedes Benz Laguna Niguel, however I tried Walters for the first time and I must say that I was blown away. JR Ro I regularly get my car serviced at Mercedes Benz Laguna Niguel, however I tried Walters for the first time and I must say that I was blown away. JR Rodriguez and Mark Interllichia both assisted me and have earned my business from this point on. The professionalism these two brought to the table was hands down the best customer service I have ever experienced! Thank you guys for taking care of my car and most of all me the customer! I will deff be purchasing my next car from them if the sales departmt is anything like the service department! More

My BEST car purchase Ever!! I am so HAPPY and THANKFUL to Walter's Automotive in helping me to make my retirement dream come true. I've been looking and checking prices for a Pr I am so HAPPY and THANKFUL to Walter's Automotive in helping me to make my retirement dream come true. I've been looking and checking prices for a Preowned MBZ E350 for four or five years now. About two months ago a co-worker told me about Walters. I checked out the Website and could not believe the low prices. A month later I decided to click the "More Information" button. To my surprise, I receive an immediate reply and within a few seconds a nice phone call fromTanya Davila. Kind of hesitant, I made an appointment to look at the car. Upon arrival to the dealership, I recieved a warm greeting from Paul Heng who introduced me to THE BEST SALESMAN EVER, Peter Tecson. After telling him I have expensive taste but only Taco Bell money, he was still courteous and respectful. He made sure I was happy with his suggestion of a 2015 C300 instead of the Preowned E350. I also love the fact that Julio Guerrero in Finance was not Pushy in offering me option packages. To my surprise, I left the dealership HAPPY as EVER in my Retirement Car, a Brand New 2015 MBZ C300. I love it more and more each day. Thanks Walter Automotive for my EXCELLENT car buying experience. More