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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

January 31, 2015

Thanks I wanted to thank Mark Espinoza for his help. I just got a sprinter van to use for my pool service. I don't have a lot of time to mess with service. H More

by David lange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Feb 04, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Mark ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 27, 2015

Excellent Customer Service, Thank You Peter Tecson!!! This is my 1st time purchased a Mercedes @ Walter's Automotive in Riverside. I just wanted to say thank you to Peter Tecson for making my car buying More

by annie pham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Jan 28, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us! It is great to hear that Peter ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 26, 2015

Always a positive experience!! Brandon Monaco is my service advisor. He is always friendly, knowledgable and accommodating. I trust that he is taking good care of my car. He also More

by lorayne814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 28, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Brandon ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 26, 2015

Bough Benz my experience with Walters auto Dealership of Mercedes was amazing, Our Salesman was Andrew Wagner and Mike Bousa, they were very helpful throughout t More

by cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael Bousa, Ari Abdolhosseini, Andrew Wagner
Jan 26, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Walter's Automotive is committed to providing the best possible customer experience. As a customer, you are our top priority. Congratulations on your new purchase. We look forward to working with you in the future. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter's Automotive

January 26, 2015

Pleasure waiting for the cause to the stink Alex is really wonderful to work with. They figured out what the burnt smell was about having to do with my brand new car. Just a couple hours of wa More

by Tina K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Alex ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 24, 2015

Best Car Buying Experience Ever I met Jeremy Poulsen at the Walters dealership. Jeremy was the only sales assistant that I felt at ease with at any dealership that I visited in the More

by Basil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Julio Guerrero
Jan 26, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the fantastic feedback and high star rating! A quality shopping experience is one of our top priorities at Walter's Automotive. We do everything we can to support our customers and we are glad to hear that Jeremy was able to assist you in finding the perfect vehicle for you. Jeremy is a valuable asset to our team. If you need any further assistance, please let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 23, 2015

My experience with Mark Espinoza I would really like to take the time to write a review about my experience with Mark Espinoza a few days ago. I brought my car in for service and he More

by Karen Wooding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Jan 26, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Mark ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 22, 2015

I am very hppy with my E350 Mercedes Banz Rick was patient as I made my decision with the purchase of my dream car the E Class Mercedes Benz. I have always dreamt of owning one, because I have More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Akigbe, Julio Guerrero
Jan 26, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to give us positive feedback regarding your experience at our dealership! We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is always gratifying. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter's Automotive

January 19, 2015

Best Service Experience Mark Interlicchia is simply the best! Ratings for Mark in customer service, quality of work, friendliness, and overall experience exceed the maximum More

by harperkathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Mark ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can! Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

January 16, 2015

Walk in the park We are so excited we bought our first Mercedes! Jin Lee made the entire experience easy and pleasant. He was patient with all our questions and concer More

by Skippysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Jason Hardin
Jan 19, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful feedback! Here at Walter's Automotive, we strive to offer the best customer service and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Jin ensured that you had a pleasant experience at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can! Also, dont forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

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