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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

November 11, 2014

Great Experience Joseph O'Brien was a great person to deal with. I shopped 3 Dealers and received the best price up front from Joseph and his staff. Shannon got back More

by jbravo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
Nov 13, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Walter's Automotive is committed to providing the best possible customer experience. As a customer, you are our top priority. Congratulations on your new S550.We look forward to working with you in the future. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter's Automotive

November 11, 2014

2nd MB From Walters and The Same GREAT Experience Joe O'Brien and Becky Scheussler were amazing in getting me into my 3rd Mercedes and 2nd from Walter's Automotive. Not only was the price exactly wha More

by Igor F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Scheussler, Joe O'Brien
Nov 14, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to let us know how we're doing. Here at Walter's Automotive, we are dedicated to making sure our sales team does everything possible to make our guests feel welcome and supported throughout the car-buying process. We are happy to hear that you were so pleased with the service you received from Joe and Becky. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

November 10, 2014

Jin Lee At Walters Mercedes in Riverside, CA My experience with Jin Lee at Walters Mercedes benz was wonderful. All I had to ask was make my dream come true and he did it. I highly recommend Ji More

by MariaL.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Nov 13, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the positive feedback about our dealership! It is wonderful to hear that you had such a great experience here at Walter's Automotive. Jin exemplifies our commitment to customer service and were glad that you had such a great experience working together. Please let us know if you have any questions or need anything else. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

November 05, 2014

Don't go anywhere else I live "closer" to another Mercedes Benz dealer, but I wouldn't go anywhere else for service. I recently had the best experience at Walter's Mercedes. More

by SoCalSally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 07, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to give us positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is always gratifying. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter's Automotive

October 29, 2014

Excellent customer service from Bob Murray at Walter's Auto I drove up from San Diego to Walter's Automotive in Riverside to purchase a new car. Boy was it ever worth it! My salesman Bob Murray was courteous, More

by Macca2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Oct 29, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the great feedback! Customer input is an important part in helping us ensure that we are offering the elite level of service for which we are known. It is a point of pride that we do everything we can to support our guests during their time at our dealership. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. It is good to know that your experience with our sales team reflected our commitment to quality customer service. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Walter's Automotive

October 27, 2014

I had a wonderful experience at Walters Mercedes! I love Walter's Mercedes Benz! This is my 2 car from them, my entire experience from start to finish went smooth and great! I am impressed with the se More

by Mia26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Oct 28, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the great review! We are glad you were so pleased with the service you received at our dealership. Here at Walter's Automotive, we strive to make sure that our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Were happy to hear that our team was so accommodating and that they were able to assist you with your car purchase. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, Walter's Automotive

October 22, 2014

Professionalism I originally saw an Yelp review about Alex, but I didn't think anything of it when I went into Walter's service center. I coincidentally ended up get More

by choimyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for writing about your visit with us! It's great to hear that Alex was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again. Feel free to call us with any questions or concerns. Also, check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Walter's Automotive

October 21, 2014

Service feed back I loved the quality of the service and work that was done on my car. Alex Ramirez was very helpful and professional and had the time to explain to me More

by majd haddad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2014 -

Walter's Mercedes-Benz of Riverside responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. We hope that you will share your experience with friends and family. Be sure to also follow us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter's Automotive

October 21, 2014

Check Tires My tire check light came on in my car while I was on a business trip. I contacted Walter’s Mercedes upon my return and was provided excellent service More

by Mischa95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Your most recent visit is indicative of this commitment. We look forward to working with you in the future! Be sure to check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter's Automotive

October 18, 2014

JR Rodriguez - MB Service Department I am new to experiencing Mercedes for servicing my car. Although our interaction is new, JR Rodriguiez has shown the type of knowledge and professiona More

by BMurray64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for writing about your visit with us! I am happy to hear that JR was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again. Feel free to call us with any questions or concerns. Also, check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Walter's Automotive

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