Walter's Mercedes-Benz of Riverside - Service Center

Had a great experience at this dealership with Kelly Sandefur and JR Rodriguez! They took excellent care of my AMG and will definitely be back. Highly recommend! Sandefur and JR Rodriguez! They took excellent care of my AMG and will definitely be back. Highly recommend! More

Joesph was friendly and the service was fast. I usually have my services done in Ontario but will go to Riverside from now on. I usually have my services done in Ontario but will go to Riverside from now on. More

I definitely love the service at Walter’s Mercedes-Benz. From the moment my tires hit the curb side of their customer service to the time that I saw my car was done from the service I needed, it was the bes From the moment my tires hit the curb side of their customer service to the time that I saw my car was done from the service I needed, it was the best experience. Staff are very attentive and pleasant. More

Kelly Sandefur was the "consummate professional" as a Service Advisor. She was through and provided detail information about the recall notice that was being addressed and reviewed other service matters Service Advisor. She was through and provided detail information about the recall notice that was being addressed and reviewed other service matters that were identified during the vehicle inspection. In addition to her knowledge she was also genuinely personable in relating to what matters most - family. If I have the need for anything Mercedes-Benz in the future I would start by contacting Ms. Sandefur. More

Excellent service every time I take my vehicle for any service. Joseph Loera is very attentive and knowledgeable. Thank you Joseph. service. Joseph Loera is very attentive and knowledgeable. Thank you Joseph. More

Everything was amazing from the time we scheduled the appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. More

I recently brought my EQE 350 to Walters and was blown away by the exceptional service. From the moment I arrived, the staff was welcoming, professional and attentive. Joseph Loera, my service advisor, away by the exceptional service. From the moment I arrived, the staff was welcoming, professional and attentive. Joseph Loera, my service advisor, explained everything clearly and kept me updated throughout. It is rare to find a dealership that combines technical expertise with genuine care for their customers, but Walters Mercedes-Benz delivers on both. My EQE is running perfectly and I left feeling valued and confident in their work. Highly recommend Joseph and their Service Department. Thank you!! Emily Preston More

I was so pleased to have an appointment to have my car checked before traveling out of state. They did it in short order and was extremely impressed with the technology of hearing from the tech and hear checked before traveling out of state. They did it in short order and was extremely impressed with the technology of hearing from the tech and hearing his review of the car. The last times I've been in so I happened to get a new service writer and I asked how long he had been with Walters because previous service writers have been new and then gone. Not only was this one efficient, but has been with Walters many years. I will for sure always ask for Joseph Loera, a super nice man, efficient, and on the ball. More

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Very easy to schedule a next day service appointment, and repairs were made the same day. Kelly Sandefur kept me informed during the process. repairs were made the same day. Kelly Sandefur kept me informed during the process. More