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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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April 30, 2025
My Service Representative Joseph Loera always provides exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on wit exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on with it. If needed, a loaner vehicle is allowed for me during the service/repair. I truly appreciate the quality customer service received from Joseph. Sincerely, Brenda Wooten More
by Deon1854
Employees Worked With
April 29, 2025
My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! More
by Zaida Carstens
Employees Worked With
April 29, 2025
I’ve come to Walter’s for all of my servicing needs in California. I’ve had great assistance from many of the service representatives. California. I’ve had great assistance from many of the service representatives. More
by Robin16
April 26, 2025
This is the first time Ross Geiger served as my Service Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. More
by jeannenekelly
Employees Worked With
April 26, 2025
I brought my CLA 250 in for service of a check engine for the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the w the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the whole process. He provided Excellent customer service and I highly recommend you request Oscar Medina as your Service Advisor when you have service done at Walter's Mercedes Benz of Riverside. More
by tlrogers25590
Employees Worked With
April 26, 2025
Best service at Walters Mercedes, Alex and his team are great always looking to next time. great always looking to next time. More
by RAMIREZ
Employees Worked With
April 26, 2025
Great service. They provided a Lyft and car wash while I waited. Very friendly and helpful. They provided a Lyft and car wash while I waited. Very friendly and helpful. More
by Shaunmaeweather
Employees Worked With
April 25, 2025
Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. communication. complete work Promis time and keep it. More
by srizkcpa
Employees Worked With
April 24, 2025
Mark Interlicchia is an OUTSTANDING service manager. It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and ar It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and arranged for a loaner car for the day. When I returned to the dealership, the work was done on time and within budget. Mark is professional, friendly, and knowledgeable. Mark has wonderful customer service. We purchased two vehicles from Walters and only work with Mark when we need service on our cars. We have that much trust in Mark. More
by Rosey22
Employees Worked With
April 22, 2025
Oscar did a amazing job on a difficult job and fix my mom's car thank you mom's car thank you More
by thegasking
Employees Worked With
