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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 26, 2020

Great service and great personally will love come back for future service and I will interduce some of my friends for the future reference need. More

by clementliu56
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are honored to hear of your very kind words and to know that our efforts met your satisfaction! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Alex, did a great job with us. He made it easy to get in and out. We use to take our car to a different dealer but after we met Alex, that is the only person we trust our car to. More

by Waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Waldo, Thank you for leaving Alex this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! He will be honored to know how confident you are in his efforts, and we are certain that he will continue providing you with the same exceptional service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

This dealership provides excellent service. i enjoy working with Alex on the service drive. He understands my needs and the needs of my vehicle. He is always professional, helpful and courteous. More

by DonQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Don, Thank you so much for your excellent review! We are so appreciative of your continued business, and we are pleased that Alex could consistently provide you with the quality service that you so much deserve! We wish you the safest of travels and look forward to continue serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 23, 2020

Was driving to work when the tire light came on. Was able to drive it to Walters and David greeted me on the service drive. They found a nail in one of my tires but lucky they let me know I had warranty. :D More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
Dec 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review. We are so glad that our team could put you at ease and get your automotive concerns efficiently resolved. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 20, 2020

Our service advisor, Brandon Monaco, was professional, patient and helpful helping us prioritize what should be done now and what could wait til later on deferred maintanance. With us every step of More

by DianneandDon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Dianne, Providing top-notch service and deals is always our goal, and we are pleased that Brandon's efforts met your satisfaction! We appreciate you taking the time to leave him this excellent review. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 19, 2020

David Greene, was my service advisor. He provided professional, personal service. I appreciate the efficiency and the fine details of my Walters experience. Definitely recommend this dealership. More

by tammyprosise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this positive review! We are pleased that he could get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 19, 2020

Thank you for a very professional service, I would highly recommend Walter s Mercedes Benz in Riverside Ca and Joseph Loera, I will come Back again More

by crivasdlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review and recommendation! We are pleased that Joseph and the team could get you and your automotive needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 18, 2020

David Green was a pleasure to work with on my vehicle. He immediately text me to let me know who I would be speaking with in regards to my vehicle repairs instead of me calling around and speaking to several More

by Ldy N Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this positive review! We are pleased to know that he took exceptional care of you throughout the entirety of your visit! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 17, 2020

I have been a customer of Walters since 2008 and I can say that David Greene has been the most helpful service advisor. He always listens to the customer concerns no matter how big or small and works to t More

by Jowaunaliddell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave David this wonderful review! We are so appreciative of your continued business, and we are thrilled that he could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 17, 2020

Mark Interlicchia is our Service Manager he deserve Five Star for his knowledge and experience and good customer service Thank You Walter's Mercedes Benz More

by dsamar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Mark this 5-star review! He will be honored by your very kind words and to know how greatly you valued his service! If you have any further questions or concerns, please do not hesitate to give us a call. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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