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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 06, 2020

Regular Service- excellent outcomes Austin Schneider, and the whole service team at Walter's, are the best. Courteous, thoughtful, and very professional. The waiting area is like my of More

by Riverside Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jan 07, 2020 -

Walter's Mercedes-Benz of Riverside responded

Scott, It is our pleasure to serve you, and we are overjoyed that we could consistently provide you with the quality service that you so much deserve. We thank you for leaving us this excellent review, and we look forward to continue serving you and your automotive needs in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 02, 2020

Had a large roofing nail in my right rear tire. Reached J. R. Rodriguez who asked a few questions to determine the status of the tire. He said that it sounded as if the tire needed to be replaced ( just pu More

by CruiserChris
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for sharing this positive feedback! Your safety and satisfaction are so important to us, and it is a pleasure to know that JR was effectively able to resolve your vehicular concerns. We wish you safe travels- on behalf of him and the entire team, and we hope to hear from you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 01, 2020

Alex help me out with my Mercedes . It was a great Alex help me out with my Mercedes . It was a great services explain what was need it and it was fast and felt no pressure More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Edith, Thank you so much for your positive feedback! We are happy to hear that Alex took such great care of you and your automotive needs. If you ever have any further questions or concerns, please be sure to let us know. We look forward to continuing to provide you with the same quality and efficient service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 31, 2019

Everyone I dealt with from start to finish was top notch. Everyone is so knowledgeable and friendly every time I have my car serviced. Feel so welcome coming in. More

by Metros
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt, Adam Garcia
Dec 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! It is our pleasure to serve you in any way possible, and we are so glad that our efforts have met your satisfaction. Please let us know we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Brandon Monaco of Walter’s knocked it OUT THE PARK again! Deep diving to save me time & $$$ will keep me returning for my car needs.... More

by rybyford
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review! We are so pleased that the quality and efficiency of his service met your satisfaction once again. Offering exceptional deals and experiences is our goal, and we are certain that Brandon will provide you with nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

I was met with very curtious receptionists. The technician took me in, in a timely manner. He listened to my concern and the issues i was having with the radio. He also informed me of a couple of r More

by eileenS
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Eileen, Thank you so much for your excellent review! We are pleased that we could get you and your automotive needs efficiently and effectively taken care of. It is our pleasure to assist you in any way possible. Please don't hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Austin Schneider always goes above and beyond! We brought our car to get a seat lever fixed and a previous issue. With this busy time of year Austin got us in and out quickly! We always appreciate his great More

by Rollefsons
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you in any way possible, and we are so glad that the quality and efficiency of Austin's work met your satisfaction. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

You could not ask for more from a service provider. Adam Garcia is absolutely terrific. Every part of the service operation is efficient and clean More

by micahwittler
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Micah, Thank you so much for your excellent review! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we are overjoyed that Adam's efforts met your satisfaction. We appreciate your business and look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Walters Mercedes is the absolute best. I have been to many dealerships throughout Southern California and none come close to Walters. Mark Interlicchia is one of the absolute best in his profession and i More

by mejgan06
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Mark this amazing review! It is wonderful to know that he has your confidence and loyalty, and that he continuously provides you with the quality service that you so much deserve. We feel equally as fortunate to have you as our loyal customer, and we are certain that Mark will continue to take exceptional care of you in the years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 19, 2019

Thanks Brandon I would like to thank Brandon Monaco. Brandon was easy to speak to and had knowledge of all the services my car was going to receive. When we had a gl More

by Wina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Wina, Thank you for taking the time to leave Brandon this positive review. We are delighted to know that he took great care of you and your vehicular needs, and ensured that your overall experience went seamlessly. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how Brandon and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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