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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,011 Reviews

3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 07, 2019

I give Joseph a 10. He was very patient with me and he guided me in the right direction. Joseph is a great asset to Walter Mercedes. More

by Jennifer McCoy
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Joseph this positive review! He will be proud to know that you found his service to be 10/10. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke – General Manager

December 05, 2019

Only place I take my car to for service! David is my service guy here and I can't say enough good things about this guy and the team ! More

by Sirjames80
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

James, Thank you so much for your excellent review and your confidence in our dealership! It is our pleasure to provide you and your vehicle with top-quality service, and we look forward to continuing to do so in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke – General Manager

November 29, 2019

I have been taking my car to Walter's for a couple years and they have always been so great. Cody helped me out this time and he was so nice. He took the time to explain the service that i needed and it rea More

by Sassyaly
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Aly, Thank you so much for your positive feedback! We are so pleased that Cody could put you at ease and get your recent concerns seamlessly taken care of. We greatly appreciate the opportunity to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 29, 2019

Car repair I had excellent service and a repair job well done. the staff was respectful and Austin Schneider proved to be very helpful, knowledgeable, profession More

by smarty Jo giba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Austin Schneider
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your incredible review! Providing 5-star service is so important to us, and we are honored that our efforts always meet your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 27, 2019

Always do a great job I always appreciate the service at Walters, the team is very knowledgeable and friendly, I have a had a few different service consultants and never a More

by sharonjmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your positive review! It is our pleasure to serve you, and we are happy to hear that our efforts always meet your satisfaction. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 27, 2019

Thank For your excellent service. You helped me understand all work need it, I’ll definitely ask for you to be my future device representative. More

by Elda/Luis
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Elda/ Luis, Thank you so much for taking the time to leave David this kind review and recommendation! He will be honored to know that he has earned your confidence. Please don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 27, 2019

Annual Service Always have had a positive experience at Walters Mercedes-Benz. Worked with service representative Davis Greene and found him to be professional, know More

by jkozma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this very kind review! He certainly is an excellent representation of our dealership, and we are thrilled that he could offer you the quality service that you so much deserve. It is our pleasure to serve you in any way possible, and we are certain that David will continue to take exceptional care of you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 26, 2019

Austin Schneider was very helpful and made my experience easy. I am very happy and will be using him again! Thank you for servicing me! More

by Izaiasb
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your recent visit. He will be delighted to know that he has earned your confidence, and we are certain that he will continue to meet your standards of service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 25, 2019

Excellent Service Cody Burt was most helpful and accommodating. This dealership goes above and beyond in helping their customers. A loaner that is equivalent to your More

by Miriam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Nov 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Miriam, Thank you for leaving Cody this 5-star review! Your safety and satisfaction are our utmost priorities, and it is our pleasure to go above and beyond to ensure that both are maintained. We greatly appreciate the opportunity to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 19, 2019

Amazing, professional service! I only trust Walters for all my sales, and services needs! 5 star! Services department continues to exceed my expectations- well done. More

by Clarice190
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JRRodriquez
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Clarice, Providing top-quality service is what we aim for, and we are so proud that our efforts continuously exceed your expectations. We are so honored by your very kind words, and we hope to continue to maintain your confidence and satisfaction for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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