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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,036 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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August 21, 2025
I appreciated the effort that my service representative, Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Be Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Better communication between the service technician and service representative needs some improvement. More
by e.johnson909
Employees Worked With
August 19, 2025
Michael Ramos was very professional, he helped my husband in Spanish, he made it easy for my husband. He was fast and reliable, thank you Mr Ramos in Spanish, he made it easy for my husband. He was fast and reliable, thank you Mr Ramos More
by Ana Bernal
Employees Worked With
Michael Ramos
August 12, 2025
Oscar explained things very well so much so he had me wondering whether he had a technical background. I sincerely appreciate his service and kindness. Ty! wondering whether he had a technical background. I sincerely appreciate his service and kindness. Ty! More
by rinatravellover
Employees Worked With
Oscar Medina
August 08, 2025
Best service department I have ever been to and I have owned MBs for well over a decade. JR was amazing. owned MBs for well over a decade. JR was amazing. More
by Missynomvula
Employees Worked With
August 05, 2025
Joseph Loera did my service for my Mercedes Benz GLK 350, and he did a great job! I appreciate your best service that's why I always use your company every time I need service. I am grading Joseph Loera, 100 and he did a great job! I appreciate your best service that's why I always use your company every time I need service. I am grading Joseph Loera, 100%, instead of your highest score of !0%. Thank you very much! More
by aidasfg7
Employees Worked With
July 29, 2025
I absolutely loved Kelly Sandefur. She was thorough and helped me get exactly what I needed at the lowest possible price. She went above and beyond. THANK YOU! She was thorough and helped me get exactly what I needed at the lowest possible price. She went above and beyond. THANK YOU! More
by Daniel
Employees Worked With
July 28, 2025
Best dealership in Riverside. Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional and his dedication is truly commendable. Thanks for the great experience More
by Arun Gupta
Employees Worked With
July 26, 2025
Alex Ramirez is an excellent service advisor and is always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, and you should please use him if looking for a fantastic experience. Alex, thank you, and continue to excel in your work. More
by igbinosadeborah
Employees Worked With
July 25, 2025
Walter"s Have A Very Good Service Dept. And It Always Help Having Good Service Advisors Like Joseph Loera And A Manager Like Mark Interlicchia And It Always Help Having Good Service Advisors Like Joseph Loera And A Manager Like Mark Interlicchia More
by marcdezo
July 18, 2025
As usual I was very plesed with the attention I received from my service advisor Oscar Medina. Every time I need to bring my GLK350 or CLA 250 I will definitely request him as my service advisor. He take from my service advisor Oscar Medina. Every time I need to bring my GLK350 or CLA 250 I will definitely request him as my service advisor. He take s the time with me and makes sure I am completely satisfided. I highly recommend him for all your service needs! More
by tlrogers25590
Employees Worked With
Oscar Medina
