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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,016 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,016 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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May 31, 2025
Everyone at Walters is great, and customer service is top notch. Always a pleasure to come see Alex and his team. notch. Always a pleasure to come see Alex and his team. More
by RAMIREZ
Employees Worked With
May 24, 2025
I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He addresses every issue fully and strives to explain everything I need to know. He is the best part of Walter's Mercedes-Benz. Keep up the excellent work, Alex. More
by DC
Employees Worked With
May 21, 2025
Our service professional Phillip Macias was very courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the dealership and immediately upon arrival when picking up the vehicle. Prompt professional service with a smile. Excellent!! More
by Prkscprc
Employees Worked With
May 21, 2025
Phillip Macias was extremely helpful and very patient with me . Had issues after initial visit and he took care of my car when I brought it back. with me . Had issues after initial visit and he took care of my car when I brought it back. More
by armentajanet
Employees Worked With
May 16, 2025
Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. Never disappointed me, always solve my issue. More
by RAMIREZ
Employees Worked With
May 16, 2025
Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More
by Bigstep50
May 16, 2025
It was a pleasure working with Michael Ramos. He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for my car I will book with him. More
by Nichia25
Employees Worked With
May 13, 2025
Michael was great! Answered all my questions and got the job done. Fast and efficient. Answered all my questions and got the job done. Fast and efficient. More
by Elicast0889
Employees Worked With
May 10, 2025
I had a great experience at Mercedes-Benz of Riverside. Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions patiently, and made sure everything was handled smoothly and efficiently. I really appreciated his attention to detail, transparency, and excellent customer service. Michael went above and beyond to ensure I understood my service options and felt confident about the work being done. More
by Florennccee
Employees Worked With
May 10, 2025
Customer service is the best! Communication is 100% and so appreciated! Kelly Sanderfur is so helpful! Communication is 100% and so appreciated! Kelly Sanderfur is so helpful! More
by jennifergoldware4
Employees Worked With
