Walter's Mercedes-Benz of Riverside - Service Center

Good service but . I used Walters for an “A” service on my Sprinter RV. I had no idea it would cost Over $$800. I wanted to make Walters my maintenance facility but afte I used Walters for an “A” service on my Sprinter RV. I had no idea it would cost Over $$800. I wanted to make Walters my maintenance facility but after finding what they charge I can not justify the cost. I will be looking elsewhere. My experience there was good. No problems with Adam. All in all my experience there was good, it’s just way too expensive. More

Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and the rest of the Walter's team for another stellar performance while performing the rebuild/repair of my compromised AMG R63 braking system which has resulted in a perfectly operating system, with the job done on time for a more than reasonable price. My personal experience over the past year with Walter's Service Department has clearly confirmed to me that the team at Walter's are the unchallenged leaders in S. Cal in performing honest, competitively priced, factory trained diagnosis, repair and service coupled with excellent customer communication and accommodation regarding any unknown deviation or additional work that may arise beyond the initial estimate quote issued that might be required to effect completing the required work to bring everything on the vehicle back proper original factory operating condition. RF. CEO Fossil Motorsports Inc. More

Incredible help when I needed it the most! A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down t A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down to the car wash just to get our car started. Mark Interlicchia was instrumental in a speedy replacement and preparing the paperwork to prove to the car wash I had replaced the key so as to get reimbursed by them. I truly can’t thank Mark enough for all his help and support. More

JR is always a pleasure to work with. Love coming to Walters. JR is always kind and helpful. Great Service for my 2003 C-240! I have also worked with Tyler Usary who is great to work wi Love coming to Walters. JR is always kind and helpful. Great Service for my 2003 C-240! I have also worked with Tyler Usary who is great to work with as well. More

Perfect Service was done in timely manner Austin was very nice and helpful, great guy. I got a loaner and there was no hassle, asked for it and got it Service was done in timely manner Austin was very nice and helpful, great guy. I got a loaner and there was no hassle, asked for it and got it More

B service Amazed at how quickly service was performed as I had appointment back in Banning and vehicle was serviced washed and ready in plenty of time Amazed at how quickly service was performed as I had appointment back in Banning and vehicle was serviced washed and ready in plenty of time More

Customer Service at its best They do what they say for the agreed amount and in the stated time. That is refreshing! Our Service Rep, David Greene, was great. I would recommend They do what they say for the agreed amount and in the stated time. That is refreshing! Our Service Rep, David Greene, was great. I would recommend Walter’s to others. More

Friendly and professional JR. Rodriguez is the best. He saw to my needs and had me in and out of the dealership at no charge. I had experienced a flat tire only days after my JR. Rodriguez is the best. He saw to my needs and had me in and out of the dealership at no charge. I had experienced a flat tire only days after my purchase. JR. Rodriguez took care of it and I was out in 45 min. More

Great customer service Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I w Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I will continue to bring my car to Alex for all of it's service needs. More

Jr Rodriguez My rep was very helpful and even help me take out my car seat when I was having problem undoing the straps. He gave me proper expectation on when I wi My rep was very helpful and even help me take out my car seat when I was having problem undoing the straps. He gave me proper expectation on when I will get my car back from service and he delivered what he said. More