Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,996 Reviews

2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
January 25, 2018

They did it again!! I had my second trip to Walter's for a service issue. Cody Burt and Mark(can't remember how to spell his last name), were both super helpfully. I high More

by Samantha R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Jan 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Samantha for your five star review. We're glad Cody and Mark were able to help you through the service process and get you and your vehicle back on the road. Thank you for your recommendation. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 22, 2018

Service I have been here for two cars and I’m always pleased with the professionalism and courtesy I receive. I would always recommend this service department More

by Louiseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jan 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Louise for your continued business as well as your five star review. We're glad David and Mark provide you with professional and courteous service. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

Service JR is always ready to help , you can’t get this customer service no where else. , customer service from onevto ten , I will give him 10 , Thank you More

by Lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Lucio for taking time to write this review. It's great hearing how JR always takes care of you and your service needs. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 08, 2018

Engine light on My repair visit was fast and easy .. Cody took care of me and answered all my questions .. He kept me informed of the progress and made this visit pai More

by Kicknitwhit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody and his team were able to get your repair done quickly. It's great knowing Cody took time to answer all of your questions and keep you informed throughout the repair process. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

Excellent service Service person is So friendly and quickly for everything. I will recommend this center to my friends. Also I will buy next car in here if possible. More

by 123korea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking time to write this review. We are glad David is friendly and quick. Thank you for your recommendation. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

J.R. Rodriguez has always delivered excellent services. I have always received overall excellent services for my M. Benz that keeps me happy, secured and satisfied for all my needs with comfortable lounge. More

by Linda03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great Staffs!, Brandon Monaco, Wyman Apple, Bryan Fitzpatrick
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Linda for your five star review. We're glad the service team is always providing the best of care for you and your vehicle. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

Quality service from Walter's Mercedes of Riverside During my recent visit to Walter's Mercedes to get my car serviced, I received excellent service. The young man that assisted me, Alex Ramirez was ver More

by Lannee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lannee thank you for your five star review. We're glad you can still come here and have an amazing face to face interaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 03, 2018

Squared Away I took my GLE350 in for service and Cody Burt was my advisor. Cody gave me a run down of the Services and cost; had me in and out in under 2 hours for More

by Airborne!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody was able to give you the cost and time estimates on your GLE350 then have you out the door in under two hours! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Excellent Customer Service I was very satisfied with the customer service provided to me by Mark Interlicchia who was very kind, respectful, pleasant anv very professional as we More

by Víctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's great hearing you were satisfied with the customer service provided by Mark. Thank you for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Great service Walters Mercedes service is top notch. Brandon Monaco is the best. Highly recommend this dealer to my friends and family. Keep up the good work. More

by M Cornejo
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words about our service department. We're overjoyed Brandon has stood out to you as the best. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

...
237
...