Walter's Mercedes-Benz of Riverside - Service Center

Vehicle Repair Many people are nervous when it comes to vehicle repairs, especially when it comes to foreign vehicle repairs. You just don't know if you're being to Many people are nervous when it comes to vehicle repairs, especially when it comes to foreign vehicle repairs. You just don't know if you're being told the truth, and being provided with excellent service until you visit Brandon Monaco at Walters MBZ. I can assure you that Brandon is the guy you want to talk to! You will know all details about the parts that are making your precious MBZ sick. Knowledge is power! Women!, fear not! Do bring your MBZ to Walters and experience true excellent service! Thanks again Brandon!!. More

World Class Service My Service Advisor Alex Ramirez is simply the Best. I have had my Mercedes cars taken care of at Walter's for about 1 year now. Alex is professional, My Service Advisor Alex Ramirez is simply the Best. I have had my Mercedes cars taken care of at Walter's for about 1 year now. Alex is professional, prompt, courteous, enthusiastic, and provides world class Service. Being in the guest. services industry myself where the highest standards are required for success, I am happy to share with our readers that Alex Ramirez examplifies the attributies of someone who truly cares about the customer! Please see Alex Ramirez for your future Services! Also Tyler Usary gets a big pad on the back for leading a great Service team! Keep up the great work gentlemen! Warm regards, Alex K. Corona, CA More

Excellent service I would recommend Walter Mercedes Riverside for their excellent service. Our service tech. Mark IntericchiaI is very personable. He makes the whole p I would recommend Walter Mercedes Riverside for their excellent service. Our service tech. Mark IntericchiaI is very personable. He makes the whole process of warranty repair very easy and painless for the customer. It is a joy and pleasant experience every time we go in for a car wash , service, and or warranty Mark goes out of his way to greet his clients and makes them feel welcome. It is a pleasure working with him More

Alex Ramirez, Service Advisor Alex manages the service, maintenance and repair of our Kaiser Riverside Mercedes Sprinters used by our local couriers. Alex is an excellent Service A Alex manages the service, maintenance and repair of our Kaiser Riverside Mercedes Sprinters used by our local couriers. Alex is an excellent Service Advisor. He is very polite, prompt with his responses, and goes above and beyond to make sure our courier vehicles are in tip-top shape. I always feel like our vehicles are in good hands whenever we need his services. More

love mercedes Whole process is great. Made appointment on-line and someone immediately called to confirm. My service agent Alex Ramirez always helps me out and is Whole process is great. Made appointment on-line and someone immediately called to confirm. My service agent Alex Ramirez always helps me out and is very knowledgeable and upfront about the work I will be getting on my car. By far the best service anywhere. Thanks Alex Ramirez and Mercedes. MK More

Appreciation for excellent service especially for Alex I would like to commend the hospitality and promptness of service I received from Alex Ramirez. If all companies I dealt with had the awesome custome I would like to commend the hospitality and promptness of service I received from Alex Ramirez. If all companies I dealt with had the awesome customer service experience and respect I received from Alex life would be a bowl of cherries. Thank you Walters Mercedes for providing us quality people such as Alex and your service mechanics. I will definitely return for service and I highly recommend your company to anyone wanting a Mercedes. More

Service Call I booked an appointment for a routine service. I was greeted as soon as I arrived, and Alex filled out the paperwork. He said it would take about an h I booked an appointment for a routine service. I was greeted as soon as I arrived, and Alex filled out the paperwork. He said it would take about an hour and directed me to the lounge where I could wait- and have a donut and coffee!! Approximately an hour later he came to me and said the service was complete. He explained the work done and condition of brakes, tires, etc. Completed the paperwork and I was on my way. Overall a professional, fast, and painless experience. More

Friendly service Alex Ramirez is a very friendly and honest person always has a smile on his face and makes me feel comfortable. He is definately someone that i can Alex Ramirez is a very friendly and honest person always has a smile on his face and makes me feel comfortable. He is definately someone that i can trust . He always returns my phone calls right away More

AMAZING SERVICE!!! I cannot rave about Walter's Service Department enough! Every single person is so friendly and actually cares about you and your vehicle! My service a I cannot rave about Walter's Service Department enough! Every single person is so friendly and actually cares about you and your vehicle! My service advisor Brandon Monaco was INCREDIBLE!!!! So thorough and made sure that my car was not only fixed, but tested and safe for me to drive home! I will never go to another dealership!!! More

Top Notch Service Department I regularly get my car serviced at Mercedes Benz Laguna Niguel, however I tried Walters for the first time and I must say that I was blown away. JR Ro I regularly get my car serviced at Mercedes Benz Laguna Niguel, however I tried Walters for the first time and I must say that I was blown away. JR Rodriguez and Mark Interllichia both assisted me and have earned my business from this point on. The professionalism these two brought to the table was hands down the best customer service I have ever experienced! Thank you guys for taking care of my car and most of all me the customer! I will deff be purchasing my next car from them if the sales departmt is anything like the service department! More