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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,002 Reviews

3,002 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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June 22, 2023

Prompt professional competent courteous friendly helpful honest respectful quality consistent considerate service. J.R. Rodriguez, Travis, John Selley and Courtesy Car personnel are outstanding representati More

by finley.crowe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis, Courtesy Car
Jun 22, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that JR, Travis, and John could provide you with the quality care that you so much deserve. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 20, 2023

Had a last minute service needed on my car, I was accommodated quickly and was very happy it was easily arranged for me to get a loaner car. Michael Ramos kept in touch with me until my car was finis More

by Lizzie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Lee
Jun 21, 2023 -

Walter's Mercedes-Benz of Riverside responded

Lizzie, Thank you for sharing the positive experience you had with Michael here at Walter's Mercedes-Benz of Riverside. Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 20, 2023

Michael Romas was professional in handling everything that I needed to get done with the car. He kept me informed at all times and it the dealership itself was just beautiful is very clean. Very nice to More

by Boughtongang@sbcglobal.net
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Boughtongang@sbcglobal.net responded

MichaelRamos, was great to work with I will bring my car back again for him to handle

Jun 21, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Michael could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz of Riverside may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 19, 2023

Would like to say thank you Brandon Monaco for the excellent service I get every time I bring my vehicle in for servicing. He’s always kind and helpful. Will be seeing you soon for an alignment. More

by jj_ybarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Jun 20, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Brandon consistently provides you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 18, 2023

Walter’s Mercedes Benz is professional and courteous and they usually repair my SUV properly. I truly enjoy dealing with the staff. My advisor, Mr. Alex Ramirez, worked very hard to ensure that my SUV was p More

by Kmacsus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are so glad that Alex took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 16, 2023

I came in for a service A on my 2022 glb250. My advisor Alex Ramirez was extremely helpful and polite getting me setup. When tge car was ready for pickup alex had the cehicle cleaned and ready More

by Victorescudero306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your 2022 Mercedes-Benz GLB 250's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 15, 2023

Everything went well it’s my first time bringing the car here and absolutely not the last time it’s the right place to take the car to More

by majd haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Enrique Velez
Jun 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that our team could provide you with a 5-star experience. Your safety and satisfaction are our utmost priorities here at Walter's Mercedes-Benz of Riverside and we look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 14, 2023

Great staff all concerns have been addressed. Parts ordered for one issue that is still outstanding. More

by Movalb0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
June 14, 2023

Great service, very welcoming. Staff very friendly. I'm very satisfy with the care of my car and the service.. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Jun 15, 2023 -

Walter's Mercedes-Benz of Riverside responded

Fernando, Thank you for your positive review! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 05, 2023

Everyone is very friendly and helpful, thank you Michael Ramos for the great communication and quick service. More

by Semira m.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Jun 06, 2023 -

Walter's Mercedes-Benz of Riverside responded

Semira, Thank you for leaving us this positive review! We are so glad that Michael was both kind and informative during your recent visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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