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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 03, 2023

Excellent service very helpful and friendly A++++. One of the best dealer service experience ever More

by P.Olvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Icekk Ortiz
Feb 06, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. Our guests' safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 02, 2023

Excelente and very honest people. They really do a awesome job in my car. They really do. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Walter's Mercedes-Benz of Riverside responded

Gloria, Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Feb 06, 2023 -

Gloria responded

Thank you I will keep you guys In my mind when I need service in my car. Even though you are far from where I live. Is worthy to go there is no nice people like you. By where I live. Your dealer is unique.

January 31, 2023

The staff at WALTER"S MERCEDES-BENZ OF RIVERSIDE ARE VERY PROFESSIONAL AND RESPECTABLE. THAT'S WHY I HAVE BEEN COING HERE FOR THE LAST 30 YEARS EVEN THOUGH I HAVE LIVE NOW WITH QUITES A WAYS More

by tumang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored that you have continuously confided in us with your automotive needs for the past 30 years and that you continue to make the drive to us here at Walter's Mercedes-Benz of Riverside, and we are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 30, 2023

Excellent service from start to finish, just as promised. I guess I need more words. More

by bobbymcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jan 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Bobby, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 27, 2023

My service advisor Brandon Monaco was great. He kept me in the loop at all times and went above and beyond even showing me detailed photos of the damaged brake lines and necessary work. The work More

by george_OC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this positive review! Offering thorough and efficient service is so important to us, and we are glad that Brandon provided you with nothing less. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 26, 2023

I am a HUGE fan of the new features of the Quote that include videos displaying the issue with your vehicle. Helps me to understand visually what is being done to my vehicle. And as always the profession More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Aaron, Thank you so much for your excellent review! We are delighted that Mark and Alex took great care of you and your Mercedes-Benz throughout your visit. Providing thorough and efficient service is so important to us and we are honored by your willingness to refer us to others. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 25, 2023

JR Rodriquez is a very knowledgeable, friendly, professional and patient service advisor. He gives advice and recommends service that is needed at the time of service. He is complete with regards t More

by msotspots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Offering through and efficient service is so important to us, and we are glad that JR provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 25, 2023

Very friendly, professional and knowledgeable. took the time to answer all my questions. Loved that they were so flexible with the dates and times. More

by Fifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 25, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 25, 2023

JR in service always treats us exceptionally and gets the job done in the agreed upon time. More

by David Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

David, Thank you for leaving JR this excellent review! We are so glad that he could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 25, 2023

Very satisfied with the service provided by Cody Burt. He went above and beyond to help me More

by Borupapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Cody's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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