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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews
Call Service Center (951) 441-6182

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 30, 2022

The service i got at this dealership i was very satisfied and the advisor Joseph Loera had excellent customer service with me that made all the difference in me of going back here. More

by Gmcuasay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
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Jan 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you o much for your positive review! Providing top-notch service is so important to us, and we are glad that Joseph's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that Joseph and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2022

Joseph Loera provided me with excellent customer service, He welcomed me with a warm smile . Service dept was quick and resolved the issue. Thank you you are awesome! More

by Dford921
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph! We are so glad that he could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 29, 2022

Went in for car service. Was treated very well. Very professional. Great atmosphere. Jr Rodriguez was a great help. More

by Golfraider32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jr Rodriguez
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Jan 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that JR took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if we may ever be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 28, 2022

Alex Ramirez in service did a great job assisting me with my vehicle. Ensured there was proper communication throughout the process and also ensured I received a loaner vehicle. Very professional and demonst More

by ig3_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 26, 2022

Alex does a great job for us. Thats why we keep coming back Thank you. Robert More

by Rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you for sharing the positive experience you had with Alex! We are happy to hear that Alex could provide you with top-notch service and we are honored to know how confident you are in our efforts. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 24, 2022

They helped me out and provided the best service with my car . Would go again More

by Kisong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Dec 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service. It is an honor to know how confident you are in our efforts and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 24, 2022

The experience that I had in service department with Alex Ramires was excellent and the previous visits. More

by cheraldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Alex could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 23, 2022

Alex Ramirez listens to what I say when my car needs service. Lets me know what needs to be done in timely manner in order for me to make the best decision about the car. He is a great service advisor More

by LAJordan3@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Alex this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to know that you greatly value his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 20, 2022

Great service with good price and nice people to work with accommodations with loaner car and timely service More

by Josephgurgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
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Dec 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Joseph, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 18, 2022

Very professional, friendly, accommodating. That’s what makes your dealership different from others. Highly recommended More

by Tito
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Tito responded

Good service, service consultant, Michael Ramos is very professional and helpful.

Dec 19, 2022 -

Walter's Mercedes-Benz of Riverside responded

Tito, Thank you so much for your positive review and recommendation! We are happy to hear that Michael took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future Mercedes-Benz needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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