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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 25, 2022

Have long relationship with sales and service department. Always easy to make a service appointment More

by dhbizfixer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are honored by your continued business, and we are so glad that our team could consistently provide you with a smooth, top-notch experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

I was pleased with how Austin approached. .he smile and ask how he can be of service...I had questions and he answer them ....appreciated everything.... More

by bentleydreamer
Recommend Dealer
Yes
Employees Worked With
Cody Burt, Austin Schneider
Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this wonderful review! He will be honored to hear of your kind words and to know that you deeply valued his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

I'm extremely satisfied with with the work Walters Mercedes Benz technicians and of course my customer service representative Austin Schneider , Austin Schneider is my go to guy for as long as I own M More

by peterflores1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Peter, Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are pleased that Austin's efforts could meet your satisfaction. He will be honored to hear of your kind words. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 25, 2022

Attentive and courteous service! Appreciate having the loaner vehicle while my car was being serviced for two weeks! Thank you! More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Walter's Mercedes-Benz of Riverside responded

Rachelle, Thank you so much for your positive review! We are happy to hear that our team took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2022

This dealership have always been #1. Great red carpet service and complimentary coffee and treats. If you’re searching for a place you can trust with friendly people come to Walters in R More

by jolinda_scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of you future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2022

Awesome customer service . Everyone is friendly and followed me thru my whole experience. Thank you for my awesome experience. More

by ronirenedylan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a top-notch experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2022

Walters has been amazing. I bought my 1st Benz from them. They worked hard to make it possible of having my dream car. More

by dannymaravilla100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Walter's Mercedes-Benz of Riverside responded

Danny, Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that our team could provide you with top-notch service. We wish you safe travels! Please do not hesitate to let us know how we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 22, 2022

Great customer service. Brandon Monaco, service advisor, and Kelli Ruppe genuinely take care of Walter's customers. More

by RGarcia4187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ruppe , Brandon Monaco
Aug 23, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 21, 2022

Always prompt and helpful with their recommendations on service. Work is thorough and car is always clean More

by mikesorensen0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering top-notch service is so important to us, and we will certainly continue to provide you with nothing less in the future. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 19, 2022

The service I received was great and wonderful experience working,with Cody my car was completed on time and everything was explained to me. More

by Love.starbucksmc2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 19, 2022 -

Love.starbucksmc2000 responded

Wonderful dealership and great customer service

Aug 22, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are happy to hear that Cody could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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