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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,020 Reviews

3,020 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 21, 2021

Was able to bring my car for repair in a very short notice with no appointment. More

by Love Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 21, 2021

Service department was great!! Especially Alex Ramirez!!! Was in and out quickly. Very simple process. More

by ca_ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are delighted that Alex's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 21, 2021

Brandon Monaco gave me everything I needed.I will be Brandon Monaco gave me everything I needed. I will be back at your service department. Thank you for your service. More

by AE6TV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so glad that Brandon provided you with top-notch service and met your automotive needs! It is an honor to have your confidence and loyalty. We wish you safe travels, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 20, 2021

Great service all around. David and his team are amazing, I will be back next year. Thank you. More

by Freddywings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 20, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are delighted that David's and the team's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 20, 2021

David is the best. Always on his game with it comes to customer service and what my car needs. Always finds a discount for me as well. Thank you. More

by Tinabear115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tina, Thank you for sharing the positive experience you had with David! Providing top-notch service is so important to us, and we are so glad that his efforts consistently meet your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 20, 2021

Professional and efficient service provided by Austin Schneider. Austin's familiarity with my car makes for a smooth and timely service. More

by Jesusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this 5-star review! Providing quality and efficient service is always our goal, and we are pleased that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 19, 2021

Cody was very knowledgeable about my concerns with my vehicle. He immediately knew what the issues were and had solutions in mind. When my car was ready, Cody was there to take the time to go over what w More

by Dot P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. greeter was very welcoming and helpful. , Cody Burt
Oct 20, 2021 -

Walter's Mercedes-Benz of Riverside responded

Dot, Thank you so much for your wonderful review! We are so glad that Cody provided you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 19, 2021

Had a wonderful experience at Walter’s Mercedes Benz. Micheal Ramos, the service advisor was very thorough & gave me daily updates. More

by Oniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are so glad that Michael's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 17, 2021

I worked with Mr. Alex Ramirez for my vehicle service needs. He is truly professional from the moment I arrived at dealership to the point when I picked up my vehicle. He ensured that all the repairs w More

by A. Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave us this 5-star review! Providing quality and efficient service is so important to us, and we are pleased that Alex's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 16, 2021

Michael Ramos assisted us in having our vehicle inspected and serviced after bringing it to California is from another state. Michael could not have been more professional, courteous, and knowledgeable in ad More

by robertacollen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Roberta, Thank you for leaving Michael this wonderful review and recommendation! Your safety and satisfaction are of the utmost importance to us, and we are so glad that he could put you at ease and get your automotive needs efficiently taken care. He will be honored to hear of your very kind words! We look forward to continuing to provide you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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