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Wantagh Mazda

Wantagh, NY

5.0
2,433 Reviews
Enjoy a VIP experience when you shop for your new Mazda at Wantagh Mazda. We are a 10-TIME DealerRater Mazda Dealer of the Year in New York! Family owned and run, serving Long Island and the NY Metro area for over 45 years! No pressure. No games. No gimmicks. Read our reviews then come visit us. We make buying a car FAST, FUN and EASY, the way it should be! Experience the Wantagh Mazda Difference!
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3180 Sunrise Hwy

Wantagh, NY

11793

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Showing 2,433 reviews

June 25, 2022

Excellent service as always. For the first time, I received, by email, a 1 minute video of my inspection made by the mechanic. He reviewed and showed me (on my vehicle) what wa More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeeshan Karim
Jun 28, 2022 -

Wantagh Mazda responded

We're so glad to hear you found the new Mazda Digital Service helpful! We love how it provides transparency and hope it helps you make informed decisions to help keep your vehicle running smooth! Thank you for the great feedback!

June 21, 2022

Had appointment for issue with radio. Service manager addressed issue so quickly we did not need to leave the car. More

by No
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Wantagh Mazda responded

We're so glad to hear our team was able to pinpoint and solve the issue so quickly! Thank you for taking the time to leave us a review and for choosing Wantagh Mazda!

June 19, 2022

On time, fast and well done! It was a pleasure to have the service done at the dealership! More

by theatremom3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex serviced my vehicle and he did a great job!
Jun 20, 2022 -

Wantagh Mazda responded

Great to hear our team was able to get you in and out during your recent service visit while providing quality work and top-tier customer service! Thank you for taking the time to leave us a review. We hope to serve you again in the future!

June 11, 2022

Such a great dealership to work with! Charlie made the process super smooth and easy. Excellent service and terrific experience! Highly reccomend. I will definitely be sending family & fr More

by jamienrossi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Fizzuoglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Wantagh Mazda responded

This is amazing to hear! We appreciate your business and referrals and are so glad our team provided you with a top-notch visit!

June 11, 2022

I’ve dealt with Wantagh Mazda for many years and always found to be very professional and friendly. More

by irish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Wantagh Mazda responded

We're glad to hear you have enjoyed working with our team! Thanks for the feedback!

June 11, 2022

Just wanted to say thanks to Craig, service Manger ,for being a true professional ,and did not keep my waiting 👍 👍 More

by john22989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Wantagh Mazda responded

Thanks for trusting our team to keep your car running smooth! We're glad to hear Craig was able to help you out!

June 08, 2022

With all that’s been going on with the supply chain and car prices, I was dreading to buy a new car. After doing the research on a new Mazda CX-5, I went to Wantagh Masada with a certain price in mind and More

by statland30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Liantonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Stella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Wantagh Mazda responded

Thank you for taking the time to leave us a review. We are certainly in unprecedented times and we thank you for being understanding of the conditions. Thank you for trusting our team. We're so glad to hear Victor was able to make the process smooth and easy for you!

June 08, 2022

Horrible sales person Billy. Told me to hold on and I overheard him calling me an xxxxx customer because I told him what I was looking to spend. He has no manners and will not ge More

by one satisfied customer
Recommend Dealer
No
Employees Worked With
Billy Mulvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Wantagh Mazda responded

We sincerely apologize for anything that may have been said inappropriately as it is completely unacceptable to us and not all in line with how we do business or how we treat any customers. A full investigation is being conducted, including interviewing the employee in question and reviewing call recordings (although not all calls are monitored). Any offense will be dealt with accordingly. This will obviously serve us as an opportunity to review with all employees the standards and code of conduct, respect and professionalism that we expect from them at all times. We ask that you please reach out to one of our Sales Managers, Joe Stella or Phil Puleo at 516-826-7788 to share any more details or to discuss the issue further. We would truly appreciate the opportunity to apologize directly. We want to do whatever we can to earn your trust back and to show you that we strive to provide the highest level of courtesy and professionalism here at Wantagh Mazda at all times. We feel our reputation backs up our usually exemplary customer experiences, and are confident we can prove that to be the case if given the chance. We look forward to speaking with you soon. Thank you again for bringing this issue to our attention.

Jun 15, 2022 -

one satisfied customer responded

I appreciate that you responded to my complaint. The employee in question made your dealership look bad. You shown great customer support for reaching out. Thank you

June 03, 2022

Not one but several Mazdas later I just drove home a cx 5 from Wantagh Mazda. I wouldn’t go anywhere else. Phil and Joey B. are terrific to do business with. They go the extra mile to get what you want and d More

by artieblum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bonavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Wantagh Mazda responded

Your feedback means more to us than you know! Our team takes great pride in caring for our customers and we're glad to hear they hit the mark in making your visit worthy of 5-stars!

June 02, 2022

Been dealing with them for many years never had any problems Craig is the best More

by MANPL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Wantagh Mazda responded

We are so appreciative of your loyalty! Thank you for the kind feedback!

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