Wayne Akers Ford

Easiest car purchase ever! It was a pleasure working with Michael and Alexis. They made the experience extra special for me as I was all the way on the West coast. The finan It was a pleasure working with Michael and Alexis. They made the experience extra special for me as I was all the way on the West coast. The financing was all online and easy Pzzy. Thank you again for a wonderful experience. More

I have bought 15 vehicles from Wayne acres Ford and this was the worst experience I ever had at a car dealership first off. The salesman was just long enough to sell me the vehicle and then that was good en was the worst experience I ever had at a car dealership first off. The salesman was just long enough to sell me the vehicle and then that was good enough for him and second when we did the financing. The gentleman was supposed to set my wife up on the part of it and it took us two weeks to get it straightened out that should never happen. I was very displeased with the way. It was worked out and I will never, and I do mean ever by a vehicle from Wayne acres Ford again the only reason why I will ever go back there is because I have a maintenance program. Other than that you will never see me at Wayne acres Ford again. More

I would expect when you go to a dealership that they would properly diagnose the problem with your vehicle, not tell you one thing and agree to repairs and then after the fact when the problem is not so would properly diagnose the problem with your vehicle, not tell you one thing and agree to repairs and then after the fact when the problem is not solved tell you now need another thing to repair the problem. The dealership should not be in the guessing game of the repairs needed!!! More

Service was fast, efficient and affordable. The staff is friendly. Always a pleasure to take the truck there. The staff is friendly. Always a pleasure to take the truck there. More

I am very happy with the repair of my car at this dealership. The staff was friendly and knowledgeable, and the job was done quickly. dealership. The staff was friendly and knowledgeable, and the job was done quickly. More

the whole experience was rated 10 out of ten from my point of view. everyone involved was most accommodating. they even made my 2 labradoodles feel welcomed. our salesperson Alexia was a pleasure to wo point of view. everyone involved was most accommodating. they even made my 2 labradoodles feel welcomed. our salesperson Alexia was a pleasure to work with. will purchase all future vehicles at Wayne Akers Ford. More

If if I could rate the service a 10 I would. Totally awesome experience. Yovonne handel the car repair and the warranty very efficiently. Definitely my go to place for any major car repairs Totally awesome experience. Yovonne handel the car repair and the warranty very efficiently. Definitely my go to place for any major car repairs More

ABSOLUTELY DO NOT take your car here for service or diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggre diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggressive, unprofessional, and outright disrespectful. As a woman who has been a victim of assault by a man, I felt completely unsafe when Christian berated me in the office, raising his voice and showing aggressive behavior. Instead of addressing my concerns or performing the requested brake fluid and sensor change, they attempted to upsell me on unnecessary repairs, initially quoting an outrageous price that made it sound like my car was totaled. After I refused, the price mysteriously dropped by thousands of dollars. Despite keeping my car for five days, they ultimately performed no service at all and ignored my original request. When I tried to discuss my concerns, Christian dismissed me entirely, making it clear that he had no interest in customer service or transparency. Worse, the service manager defended this behavior rather than addressing it. Even office staff admitted this was a common issue, which tells me this is not a one-time incident—it’s how they do business. This establishment enables aggressive and predatory behavior toward customers, and I would never recommend this place to anyone. If you care about fair pricing, honesty, and professionalism, stay far away from this service department. More

Very good service and professional we will be back for the next vehicle needed in August the next vehicle needed in August More

Friendly, honest, outstanding service. answered all my questions and provided excellent service. Strongly recommend her and Wayne Akers to everyone. answered all my questions and provided excellent service. Strongly recommend her and Wayne Akers to everyone. More