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Wayne Akers Ford
Lake Worth, FL
5,376 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,376 reviews
August 19, 2025
Very good the people is so Cain and very gentle, faster and they know what your car needs thank you for a great job. and they know what your car needs thank you for a great job. More
by Yaimadany2021
Verified CustomerEmployees Worked With
August 19, 2025
Person who was supposed to be my main point of contact was not returning phone calls or text messages in a timely manner. When they did, they did not answer the questions I had asked in the messages I had was not returning phone calls or text messages in a timely manner. When they did, they did not answer the questions I had asked in the messages I had left. When I received my car back the amount of fingerprints and smudges left on what they worked on were outrageous. The cashier was also very rude. She made me feel like it was my fault that the service provider didn't inform her that I would be picking up my car that day. More
by Me
Employees Worked With
August 19, 2025
Horrible experience would not recommend. I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and gone elsewhere when it came time to buy my next vehicle — their service department’s reputation should have told me everything I needed to know. I traded in a very well-kept Bronco Sport for a brand-new Ford Explorer, only to find out the hood had been repainted for damage before I even drove it off the lot. My new vehicle has glaring imperfections and to get this fixed has been an absolute nightmare. The process has been slow, disorganized, and handled by employees who seem uninterested and untrained. I’ve been made to run in circles, wasting my time while balancing work and caring for a child with a disability. From sales to service to their auto body department, the customer care here is simply awful. Lazy communication, endless delays, and zero accountability. I will not be returning and will be finding a different Ford dealer for any future business. Save yourself the time and go elsewhere. More
by DOUGHPECHT
August 19, 2025
The service representative was very helpful and friendly got my vehicle in and took care of everything gave me quote on upcoming service. got my vehicle in and took care of everything gave me quote on upcoming service. More
by Treid9061
August 19, 2025
Shawntal wonderful to work with she knew her product well was empathetic talk to you like a real person not a sales person and she was interested in doing what she could to help you with your needs and she r was empathetic talk to you like a real person not a sales person and she was interested in doing what she could to help you with your needs and she really made this purchase easy. I highly recommend her to anyone looking to purchase a vehicle from Ford. I found that Wayne Akers Ford. Had great pricing they gave me all the incentives that were available to me and a good price and I will be back again for my next Ford. Robert Klecinsky More
by robertinfla
August 18, 2025
Price on the windshield. Clear simple and no guessing. Worked out to be a great deal I did not need to shop around. My new ford f150 is beyond expectations not only a g Clear simple and no guessing. Worked out to be a great deal I did not need to shop around. My new ford f150 is beyond expectations not only a good deal but simply the best truck ever bought. Great communication great sales man. The whole transaction was smooth. Should have went to Wayne ackers on the past new truck purchases. More
by steveross
August 18, 2025
Wayne Akers and their team, Shultz, JJ, and Hector were courteous, and friendly. They didn't make you feel like just another deal. They are experienced, knowledgeable, problem solving professionals who und courteous, and friendly. They didn't make you feel like just another deal. They are experienced, knowledgeable, problem solving professionals who understand the importance of working towards a win win scenario for all parties involved. They're actions during this transaction were the epitome of customer service from the initial greeting by Shultz, through the negotiations, to the final signature of the sale. I am extremely happy with outcome but honestly can say I was impressed with the ease of their process. I would highly recommend to anyone seeking a vehicle, especially a truck, to give them an opportunity to earn your business. The respect showed for my time, and my money, was appreciated. I didn't just buy a truck...I made new friends. Congratulations on an incredible sale. More
by dbldareyou1
August 18, 2025
1) I was told my car would be ready the saame day. It took a month. I went without a car for over 10 days. Finally I got a loaner from them. 2) I had my EV battery replaced by recall. My new car was It took a month. I went without a car for over 10 days. Finally I got a loaner from them. 2) I had my EV battery replaced by recall. My new car was getting 25-30 miles per charge, but only 18 at replacement time. The new battery only gets 18. 3) They left my car undriven in sun for a month. The batttery was dead upon return. I am sure they jumped it at the dealer, and thought it would recharge on the 20 minute trip to my house. The car did not start for me. It would not recharge. It was really dead . I had to buy a new battery. 4) I asked to have a known (new) leaking tire repaired. They could find a leak.It still needs more air every few weeks. I had to buy a portable hand held compresser. 5) I have to clear error memos every time I drive the car. I will not rate individuals. Many were unnamed texts, anyway. I am angry that the service representative told me that my battery could be changed in one day. I had seen an open week, two weeks ahead - than was my original plan, but I was diverted horribly. The valet people were all very nice. More
by VAUGHNV
Employees Worked With
August 18, 2025
I left my car for a regular oil change and the service was Fast very reliable service. was Fast very reliable service. More
by SWEETKIKA
Employees Worked With
August 17, 2025
Always a good experience Given my frequent driving schedule, I find myself visiting the dealership every few months. The experiences have consistently been positive. schedule, I find myself visiting the dealership every few months. The experiences have consistently been positive. More
by KLAW169
Employees Worked With
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