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Wayne Ford - Service Center

Wayne, NJ

4.5
938 Reviews

938 Reviews of Wayne Ford - Service Center

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February 09, 2023

You have some good people doing quality work with a new facility in a convenient location! More

by rich_thoms
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

I have to say what a fantastic experience I had today getting my Ford Ranger serviced! Staff was very friendly, knowledgeable, and above and beyond hospitable by dropping me off this morning at the nearb More

by dhunt33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

You guys are great. The service was fast and on point. The facility is clean and everyone friendly. See you soon for service. More

by CUCUZNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2023

Not so much the sales person or service. Your general manager Anthony is horrible, nasty he needs to take classes on how to speak to your customers. I have been dealing with your dealership More

by MGFIVEOGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony manager no stars, Emmanuel Glezille
February 04, 2023

Had poor experience last time. They broke a lug nut. Now may cost me $800. Still waiting for parts. Bad experience. More

by Joseph.loffredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Joseph.loffredo responded

I expected more care from Wayne Ford service. I am told that lug nuts seldom break. The mechanic must have done something wrong and now I must pay hundreds of dollars to fix it.

February 04, 2023

The service people are all about the customer. They do the job in a timely manner. Everyone is more than pleasant. Great service department . More

by DBARTLEY0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
February 02, 2023

Michelle was great to work with. She got me in and out of for service very quickly. She also ordered some warranty items for my Bronco which I am waiting on. More

by raymondcielo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Very friendly and efficient. I suggest to list in details your services for the paricular model and attach it with the fees so costumers save time making the most effective ratio More

by faies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Excellent service provided in a personal and professional manner. We always choose Wayne Ford for all our Ford vehicle needs. Would not go anywhere else!! More

by AllanZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Knight
January 29, 2023

Easy communication. Great job - awesome - wonderful and cool and good and would go there again for sure More

by mcgovt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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