Wayne Subaru

Great Dealership I went there to check out some pre-owned cars. Ken spent hours with me test driving several different cars. At the end I still needed to some time t I went there to check out some pre-owned cars. Ken spent hours with me test driving several different cars. At the end I still needed to some time to think about it. NO PRESSURE. I left and called later to tell him I wanted the car. I am so happy with my purchase! I would recommend Wayne Subaru and Ken as a salesman. Thanks again for an easy experience on such a big purchase. More

An Easy Experience Buying a car from Wayne Subaru was a seemless experience. From the moment we walked into the showroom we felt the warm and friendly atmosphere. Our s Buying a car from Wayne Subaru was a seemless experience. From the moment we walked into the showroom we felt the warm and friendly atmosphere. Our salesman, Steve Durkin, was knowledgeable and personable. He made the extra effort to get to know us and find the car that would fit our needs. He explained everything about the car and its features in great detail. Steve made many phone calls to us to personally let us know the status of our order. The entire Wayne team was very organized and made the purchase and financial pieces quick and easy. We would definitely recommend Wayne Subaru to our friends. More

Outstanding Experience Friendly, outstanding service from the moment I stepped in the door. Professional but not pushy. No haggling over price. Given a great price with n Friendly, outstanding service from the moment I stepped in the door. Professional but not pushy. No haggling over price. Given a great price with no hidden costs. More

2017 Subaru Outback Limited Worked with Don who was absolutely amazing. I was 90% positive I wanted a new Outback and working with Don confirmed that would be the best decision t Worked with Don who was absolutely amazing. I was 90% positive I wanted a new Outback and working with Don confirmed that would be the best decision to make. Don was completely honest and coming from a sales background, I appreciated that even more. Everyone on staff is extremely friendly and helpful. After driving a Volkswagen for 21 years, I look forward to building a great relationship with the Subaru family at Wayne. More

2017 Outback Buyiing Experience We had an appointment with each dealer visit, the was effective, productive and well managed in a short timeframe. Ken Kopack is a professional and We had an appointment with each dealer visit, the was effective, productive and well managed in a short timeframe. Ken Kopack is a professional and understands his business!! More

Excellent dealership !!! I purchased my pre-owned Acura from Wayne Subaru . The car was as described and the staff was attentive , professional , and friendly . This dealer I purchased my pre-owned Acura from Wayne Subaru . The car was as described and the staff was attentive , professional , and friendly . This dealer has a "no pressure" family feel to it . Ken was my sales consultant . Great guy , and he made everything easy . More

2013 certified Subaru Impreza Great dealership with great people. Professional and were not pushy at all. Would go back for my next Subaru. My sister went back the week after an Great dealership with great people. Professional and were not pushy at all. Would go back for my next Subaru. My sister went back the week after and made a purchase as well. Thanks again Subaru and ken. More

Charles Moltane is what sales people should aspire to Purchased 2016 Impreza Premium in August. I had been researching multiple models, and had narrowed down to Corolla, Civic, and Impreza. I had only b Purchased 2016 Impreza Premium in August. I had been researching multiple models, and had narrowed down to Corolla, Civic, and Impreza. I had only been communicating with Charles via email, and he was never pushy, answered my questions, responded to my changing needs (which there were many), and he was doing so great a job, I went out of my way to meet him and shake his hand to thank him for being so professional and relaxed with me. When I decided on the Subaru, I knew I had to go to him. At that point he had transferred to another department, but still was my sales person, went out of his way to come in on his off day Saturday, to close the deal. He and the team there were professional, never pushed, relaxed, personable, and probably made it the best experience I ever had purchasing a car. Thank You Charles. More

Outstanding Customer Service We went to Wayne Subaru after being severely disappointed by the customer service at Lynnes (which is much closer to our home). What a difference! Jim We went to Wayne Subaru after being severely disappointed by the customer service at Lynnes (which is much closer to our home). What a difference! Jim (our sales consultant) met with us twice and gave us unlimited time (we didn’t need much) to make an educated decision about the car we wanted to purchase. After a short conversation, he proposed that we can order the car that will match our expectations 100% rather than buying something they already had in stock. This is what we did. We picked all options, color, additional accessories, put $200 deposit and waited a couple of weeks for the car to arrive at the dealership. The testament to their professionalism is that they don’t overpromise: our car came faster than originally estimated and... IT MATCHED 100% what we ordered (I was actually surprised they REALLY took care of everything). During the process, I spoke to Jim couple of times, and he always provided courteous and friendly service, which made me comfortable. When the car arrived, the Finance Manager ( the younger gentleman who was filling for their “regular” finance manager) was on par with our current experiences. He took the time to explain all extended warranty options with no pressure to pick one over another. We were out of his office in less than one hour. Before we left, Wayne Subaru product specialist spent almost 1 hour giving us the demo of the most important features of the car, which was greatly appreciated. Last but not least, the price we paid was attractive (below MSRP), and it took us less than one hour from the moment we walked in, to a final handshake signifying a deal. Thank you, Wayne Subaru! More

Looking for a CPO Vehicle Was looking to purchase a certified pre-owned Subaru. I came across a certified 2013 Legacy 3.6R. The dealer was asking $23,295. I made an offer fo Was looking to purchase a certified pre-owned Subaru. I came across a certified 2013 Legacy 3.6R. The dealer was asking $23,295. I made an offer for $19,000 because of a few imperfections with the car, and the used car salesman's response was extremely unprofessional. To be specific, he chuckled a little and his exact words were "No way in Sam Hill!" I am a strong believer in when one is shopping for any car, particularly at a reputable dealership like Wayne Subaru, they should be treated professionally with the amount of money they are willing to spend. If the salesman wasn't so cocky and acted more professionally I would've definitely considered offering more on the vehicle. Needless to say, I walked out and ended up going to Ramsey Subaru where I purchased an almost Identical, certified Subaru Legacy 3.6R for $19,000. Overall, not the most pleasant experience doing business with Wayne Subaru. Maybe they will think twice about their attitude next time. More