Wellesley Volkswagen

Drew, Mike and team are reliable and keep us informed about updates and status of work about updates and status of work More

30k mile service and asked about an AC issue, I figured AC would need to be recharged but VW Wellesley identified charge was fine on the AC and diagnosed a blower or module issue that may require taking th AC would need to be recharged but VW Wellesley identified charge was fine on the AC and diagnosed a blower or module issue that may require taking the dash apart which could be a multi-day service. They continued to work the problem and figured out that it was some type of gear box or 'tab' that was installed incorrectly from the factory. They were able to fix the issue same day on top of the 30k service. Karl did a great job managing expectations and communicating with me as service progressed. I'm very happy the Wellesley VW team didn't just settle on an easy-for-them answer that would have put me out of a car for a few days. More

Quality of work top notch! Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs More

After purchasing a pre-owned vehicle earlier in June, my daughter in Florida unexpectedly needed a car as well. Once again, I worked with Eric Tonkonogy and a quality pre-owned Camry was available, test dri daughter in Florida unexpectedly needed a car as well. Once again, I worked with Eric Tonkonogy and a quality pre-owned Camry was available, test driven and purchased. Since the car was headed to Florida and would be registered and titled in FL, Eli Hanna in the Finance dept efficiently coordinated all the necessary purchase documents and title paperwork. He sent the documents by express mail (and express return) to my daughter, enabling the completion of the purchase within a week. Just like my previous experience, I’m very pleased with the vehicle and professional and courteous efforts of Eric, Eli and Wellesley VW team. More

Customer service I received was excellent! From the initial intake and communication throughout the service, to the pickup of my car. It was a truly wonderful experience! Thank you! From the initial intake and communication throughout the service, to the pickup of my car. It was a truly wonderful experience! Thank you! More

Karl is super friendly and helpful! Wellesley VW Took care of my 30,000 mile service really fast which even included a complimentary wash of the outside of my car (which it really neede Wellesley VW Took care of my 30,000 mile service really fast which even included a complimentary wash of the outside of my car (which it really needed!). More

Easy to schedule, nice reminders ahead of time, positive experience and good service! Went quickly too. Thanks! experience and good service! Went quickly too. Thanks! More

We had a smooth experience with Wellesley VW and purchasing a 2025 Tiguan with Eric. The team was knowledgeable and took initiative to make the purchase a transparent and smooth process. purchasing a 2025 Tiguan with Eric. The team was knowledgeable and took initiative to make the purchase a transparent and smooth process. More

There was a mistake made during my service check. 2 days later I got a warning light and had to return for a correction 2 days later I got a warning light and had to return for a correction More

Charles Pithis was a terrific ambassador for Wellesley VW. He was courteous and knowledgeable and looked after our needs. VW. He was courteous and knowledgeable and looked after our needs. More