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Wellesley Volkswagen

Wellesley, MA

4.9
3,449 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,449 reviews

August 17, 2025

Great experience working with Jens, very knowledgeable about the different models and patient in helping me find the right car for me and my family. More

by mbsalmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Jens and VW Wellesley provided a thorough and efficient experience. I would definitely recommend to friends and family. More

by NZAFIROP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Jens did a great job showing us the features of the ID. 4. He was not very pushy at all and was very knowledgeable. We are very much enjoying the vehicle. More

by Nizam76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Karl kept me informed about the progress of my repairs as well as a detailed explanation of what was required. More

by TODDSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Karl kept me informed about the progress of my repairs as well as a detailed explanation of what was required. More

by TODDSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Told rep not to wash my car when dropped off and said it again through a text message after being told it was ready for pickup. Car had dirt marks all over and was left to dry in the sun. I had washed the c More

by NATE.KONG34
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Dias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Wellesley Volkswagen responded

Hello Nate, We truly apologize for the experience you had. It appears this was a case of human error — despite your request not to have the car washed, the step was unfortunately completed. We understand how frustrating it must have been to pick up your vehicle in less-than-ideal condition, especially after you had just cleaned it yourself. To ensure this does not happen again, we have added a clear note in our system on your customer profile to make sure your preference is honored on future visits. Your feedback helps us improve, and we appreciate you bringing this to our attention. Thank you for giving us the opportunity to address this, and we hope to make your next visit a much better one. All the best, Drew Ricci Service Manager Wellesley Volkswagen

August 14, 2025

Knowledgeable, helpful, and patient! Professionals doing all things automobiles! Highly recommend this dealer for VW. More

by Patriciasclarke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ahern
August 13, 2025

it was a pleasure to deal with a no pressure salesman like Eric. They made you feel like family More

by galacruise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

These guys are the best. I’ll never bring my VW anywhere else. When the time comes for my next ride, I’ll be purchasing through Wellesley VW. More

by kevin.obraskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Sam- was terrific! My experience was very good!I was very impressed and will always use Sam! More

by edproduction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.