Wellesley Volkswagen

I had a great experience working with Andreas Becker at Wellesley Volkswagen. He was patient, knowledgeable, and very transparent throughout the entire process. What truly stood out was that Andreas person Wellesley Volkswagen. He was patient, knowledgeable, and very transparent throughout the entire process. What truly stood out was that Andreas personally delivered the car to me in New Hampshire, which went above and beyond my expectations. Buying a car on my own as a woman is not always easy, and upselling can often be part of the experience. At Wellesley VW, however, I received only fair, respectful, and highly professional customer service. I felt supported, never pressured, and I have complete peace of mind knowing I made a great decision. I would absolutely return and recommend this dealership to others. More

Wellesley Volkswagen is great to work with. Everyone is extremely courteous and ensures not just the service is good but also that customer is well informed Everyone is extremely courteous and ensures not just the service is good but also that customer is well informed More

Andreas was extraordinarily kind, helpful, informative, and knowledgeable. He made the purchase seamless. Wish him all the best. and knowledgeable. He made the purchase seamless. Wish him all the best. More

Service was performed as promised and Alisha was great to work with. I will continue to use VW Wellesley for service. work with. I will continue to use VW Wellesley for service. More

Six years ago, I purchased my first new Tiguan with Eric (and Eli). They were both so helpful and the process was smooth. Unfortunately, just before the holidays, I was in a car accident that left my Tiguan (and Eli). They were both so helpful and the process was smooth. Unfortunately, just before the holidays, I was in a car accident that left my Tiguan totaled. While it was so stressful letting the insurance process play out and trying to recover mentally and physically from the accident, my faith in the VW brand was further solidified by how my Tiguan had kept me safe considering. I also immediately knew that I would be back to Wellesley VW to see Eric and Eli for a new car. Fast forward to today, I drove home a beautiful new Tiguan. Thank you so much to Eric and Eli for another smooth purchase and even some laughs along the way! Also, thank you to Andreas for your kind words and assistance! More

I recently had a flat tire and the dealership was in constant contact re: the vehicle being towed and repaired in a timely manner. Outstanding service. constant contact re: the vehicle being towed and repaired in a timely manner. Outstanding service. More

I was having a issue with my coolant. I was able to bring my car in and have it serviced quickly. I was able to bring my car in and have it serviced quickly. More

Working with Jens was very straightforward, and fast. He is very knowledgeable, kind, accessible (responding over text, emails, messaging – even on his off days). Provided clear information. When there w He is very knowledgeable, kind, accessible (responding over text, emails, messaging – even on his off days). Provided clear information. When there was a delay in our purchase (unrelated with him), he put pressure to solve the issue and sent us regular updates. Overall it was a great experience, and I would come back in the future with pleasure. More

The entire process at the Wellesley Volkswagen dealership was incredibly easy and stress-free. Jens was fantastic to work with absolutely no pressure at any point. He let us take our time and test drive all was incredibly easy and stress-free. Jens was fantastic to work with absolutely no pressure at any point. He let us take our time and test drive all the cars we wanted, which I really appreciated. I tend to have a bit of analysis paralysis and like to try everything before making a decision, especially when it comes to a purchase as big as a car. Buying a vehicle is one of the largest investments you make besides a house, and I never felt rushed or pushed. Instead, I felt supported and confident that I was making the right choice. I would highly recommend Jens and this dealership to anyone looking for a low-pressure, customer-focused experience. More

Drew was awesome to work with. He keep me informed on all that was needed for my Atlas. Stayed in touch with calls and texts and there were no surprises when it came to payment.. He keep me informed on all that was needed for my Atlas. Stayed in touch with calls and texts and there were no surprises when it came to payment.. More