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Wellesley Volkswagen
Wellesley, MA
3,382 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,382 reviews
November 08, 2024
Everyone I dealt with from the internet team, to the sales person and finance department were kind and courteous. Together, they made the process simple and straightforward which made my experience stre sales person and finance department were kind and courteous. Together, they made the process simple and straightforward which made my experience stress free and enjoyable. More
by Ryan
November 08, 2024
Everybody was kind and professional and explained exactly what was going to be done to the car. what was going to be done to the car. More
by DOUGTANYA1
Verified CustomerNovember 08, 2024
I have been coming here for 20 years. I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention. More
by MASAHITO SUGAWARA
Employees Worked With
Other Employees :
Heather at the reception. Jeff the shuttle driver
November 08, 2024
Great response to all questions. They respond promptly for any issues later on after the car is picked up. Love their overall service! They respond promptly for any issues later on after the car is picked up. Love their overall service! More
by shreyareddy.chutki
Employees Worked With
November 07, 2024
We Are very content and happy about our yearly checkup of our Taos car just recently done! our Taos car just recently done! More
by HENKESUSA
November 07, 2024
Karl was great and the service was really fast. I would definitely go back for future car services. I would definitely go back for future car services. More
by sgrabs
Employees Worked With
November 07, 2024
Went here on a whim while I was looking at a used car down the street at another dealership. I live 1.5 hrs away so I was just planning on checking out the new tiguans while I was up that way and then bu down the street at another dealership. I live 1.5 hrs away so I was just planning on checking out the new tiguans while I was up that way and then buying closer to home. When I met with Kevin Mullin I changed my mind and decided to buy at Wellesley. Buying a new car has always been stressful and annoying for me. With Kevin it seemed easy and he was very knowledgeable about the cars. They were more than fair with me and that's why I am glad I chose ito stop down there that day. Thank you! More
by Sam.landry426
Employees Worked With
November 07, 2024
Prompt, respectful and very easy! Always a good experience! Karl was informative and kind. Thank you Always a good experience! Karl was informative and kind. Thank you More
by NSDOWNING7
Employees Worked With
November 07, 2024
Very helpful associates and easy experience. Would recommend that time estimate of appointment is included somewhere in online booking process. Would recommend that time estimate of appointment is included somewhere in online booking process. More
by Xx
Employees Worked With
November 07, 2024
Great service. And outstanding expertise when I compare this to other Volkswagen dealerships. The diagnosis is always clear. The remedy always seems appropriate and And outstanding expertise when I compare this to other Volkswagen dealerships. The diagnosis is always clear. The remedy always seems appropriate and not bias and there’s always a degree of awareness and understanding of cost associated with any of the services or repairs. I also appreciate the complementary car wash! More
by JJMANVILLE
Employees Worked With
