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Wellesley Volkswagen
Wellesley, MA
3,378 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
October 10, 2024
The service center staff is always pleasant and efficient. They usually have my car ready before they said it would be. efficient. They usually have my car ready before they said it would be. More
by DEB23
Verified CustomerEmployees Worked With
October 10, 2024
Service team is very friendly and helpful. They take the time to explain everything that is going to be done during the service process. They take the time to explain everything that is going to be done during the service process. More
by cmaguire12
Employees Worked With
October 10, 2024
Life cannot be perfect. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. More
by fer.range
October 09, 2024
Got interval maintenance service. Easy to schedule, shuttle service back to my home, ready same day, on time, and invoiced as quoted. Easy to schedule, shuttle service back to my home, ready same day, on time, and invoiced as quoted. More
by ESLAUGHLIN0
October 08, 2024
Jens was thorough and great to work with. Very easy to approach other staff and overall a very nice experience at the dealership. Very easy to approach other staff and overall a very nice experience at the dealership. More
by SK
October 08, 2024
Excellent service on my car. Polite, thorough and kept me informed about when the car would be ready. Polite, thorough and kept me informed about when the car would be ready. More
by eileenel
Employees Worked With
October 07, 2024
Very easy to set up an appointment. Service was performed quickly. And Karl maintained good contact and provided updates through the process. Service was performed quickly. And Karl maintained good contact and provided updates through the process. More
by Cardriver
Employees Worked With
October 07, 2024
They communicate very well. Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preformin Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preforming as it should. More
by WWAARCHITECTS
October 07, 2024
As always, Drew provided exemplary service. His friendly demeanor and communication are outstanding and I enjoy working with him! His friendly demeanor and communication are outstanding and I enjoy working with him! More
by crh7210
Employees Worked With
October 07, 2024
I love working with Drew and the rest of the Wellesley VW team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations, and has a smile while doing so - I truly appreciate his excellent customer service. Wellesley VW isn't the closest dealership to me, but I'll make the extra trek, because I know that my vehicle will be well taken care of, and I won't run into any unexpected issues. More
by elizabeth.p
Employees Worked With
