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Wellesley Volkswagen
Wellesley, MA
3,377 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,377 reviews
August 30, 2024
Drew is the goat of service. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. More
by DYLAN.FLAHERTY
Verified Customer
August 30, 2024
The purchase process through Jens was very smooth. He's able to explain the details and take care of the paperwork nicely! He's able to explain the details and take care of the paperwork nicely! More
by jim
Employees Worked With
August 28, 2024
Very easy to deal with and make the process painless. Purchased a 2023 Audi Q5 that was in excellent condition. Purchased a 2023 Audi Q5 that was in excellent condition. More
by keithlord
August 28, 2024
Great dealership. I have been doing business with them for over 15 yrs. Always attentive, diligent and communicate well. I would highly recommend this dealership. I have been doing business with them for over 15 yrs. Always attentive, diligent and communicate well. I would highly recommend this dealership. More
by CRSMITH4
Employees Worked With
August 28, 2024
Always a pleasure working with Drew and the Wellesley Volkswagens team. In addition, they topped off my oil for free a few weeks earlier. Volkswagens team. In addition, they topped off my oil for free a few weeks earlier. More
by bw1
Employees Worked With
August 28, 2024
Drew and Alisha are a great customer service team. I highly recommend Wellesley VW. It is committed to superior customer service and value. I highly recommend Wellesley VW. It is committed to superior customer service and value. More
by RFHJr
August 27, 2024
I had a great experience at this dealership. Andreas was friendly, clear, and informative. I would buy from them again. Andreas was friendly, clear, and informative. I would buy from them again. More
by silviamonteleone
Employees Worked With
August 27, 2024
I've been go to Wellesley for over 10 years. It's a great reat dealership. It's a great reat dealership. More
by None
Employees Worked With
August 27, 2024
I couldn’t have had a better experience than the one I had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phon had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phone call informed me about it,, which was very nice of her. Then Drew and Karl were both extremely professional and kind with me. When I returned to get the car I was stunned that I had had this major repair done at no charge. This also speaks to the professionalism of VW as a company, to provide this warranty when they know they have a part that wasn’t as good as it could’ve been. Karl and Drew provided an Uber ride for me from and then back to the dealership. Just an overall fantastic experience — from the lady who first took my call, (I’m blanking on her name, unfortunately) and then Karl and Drew. They get my highest endorsement and rating possible. And even though I didn’t meet them, I want to thank the mechanics who worked on my car. More
by mickeyhank
