Wellesley Volkswagen - Service Center

Very courteous. Very professional. Did a great job and finished sooner than promised. Kindly cleaned my Jetta before returning. Highly Recommend. Very professional. Did a great job and finished sooner than promised. Kindly cleaned my Jetta before returning. Highly Recommend. More

A job well done. I will be continuing to service my vehicle at Wellesley Volkswagen I will be continuing to service my vehicle at Wellesley Volkswagen More

Friendly, hyper-efficient customer service. Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! More

If you want a VW, that’s the place to buy one. Friendly sales team and great service advisors. You definitely get the personal touch. Friendly sales team and great service advisors. You definitely get the personal touch. More

Drew, Mike and team are reliable and keep us informed about updates and status of work about updates and status of work More

30k mile service and asked about an AC issue, I figured AC would need to be recharged but VW Wellesley identified charge was fine on the AC and diagnosed a blower or module issue that may require taking th AC would need to be recharged but VW Wellesley identified charge was fine on the AC and diagnosed a blower or module issue that may require taking the dash apart which could be a multi-day service. They continued to work the problem and figured out that it was some type of gear box or 'tab' that was installed incorrectly from the factory. They were able to fix the issue same day on top of the 30k service. Karl did a great job managing expectations and communicating with me as service progressed. I'm very happy the Wellesley VW team didn't just settle on an easy-for-them answer that would have put me out of a car for a few days. More

Quality of work top notch! Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs More

Customer service I received was excellent! From the initial intake and communication throughout the service, to the pickup of my car. It was a truly wonderful experience! Thank you! From the initial intake and communication throughout the service, to the pickup of my car. It was a truly wonderful experience! Thank you! More

Karl is super friendly and helpful! Wellesley VW Took care of my 30,000 mile service really fast which even included a complimentary wash of the outside of my car (which it really neede Wellesley VW Took care of my 30,000 mile service really fast which even included a complimentary wash of the outside of my car (which it really needed!). More

Easy to schedule, nice reminders ahead of time, positive experience and good service! Went quickly too. Thanks! experience and good service! Went quickly too. Thanks! More