Wellesley Volkswagen - Service Center

I always have had a good experience with the service dept. Working with Drew, and Alisha was good. dept. Working with Drew, and Alisha was good. More

Very happy with the service we received. It was quick and efficient and the people helping were very knowledgeable. It was quick and efficient and the people helping were very knowledgeable. More

Completed repair successfully and professionally. Communicated well with each step. Pick up and drop off were easy. Communicated well with each step. Pick up and drop off were easy. More

Thank you for squeezing my car in. As usual you guys are the excellence of customer service. As usual you guys are the excellence of customer service. More

Wellesley VW staff are friendly, and it is also very easy to schedule an appointment. to schedule an appointment. More

Service was timely and I was kept in the loop as to how things were going. things were going. More

I’ve had consistently positive experiences with the Wellesley VW service department. The team—Karl, Drew, Alisha, and Heather—is fantastic to work with: professional, communicative, and genuinely helpf Wellesley VW service department. The team—Karl, Drew, Alisha, and Heather—is fantastic to work with: professional, communicative, and genuinely helpful. They always take the time to explain diagnoses and keep me updated throughout the process. The level of transparency and customer service they provide is excellent, and it’s clear they care about doing things right. I always feel confident that my car is in good hands. More

Excellent & courteous service all around with professionalism & expertise directing me to the right body shop & servicing my vehicle after a serious rear-end collision with a truck. Thank you ag professionalism & expertise directing me to the right body shop & servicing my vehicle after a serious rear-end collision with a truck. Thank you again for the whole team, Sam, Mike & Drew for your dedication to provide OUTSTANDING customer service!:):) More

Good people and service but took long time. Need to improve that. in general good Need to improve that. in general good More

Alisha was extremely helpful and professional. Everyone is very helpful at VW Wellesley. I wouldn’t take my car anywhere else Everyone is very helpful at VW Wellesley. I wouldn’t take my car anywhere else More