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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,302 Reviews

1,302 Reviews of Wellesley Volkswagen - Service Center

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May 06, 2025

service is always exceptional at VW Wellesley regardless who is working. Thanks for all your help More

by MILIND.KAMDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Great service, prompt and courteous. Kept me informed wiht the progress of the repairs. called me mid day to let me know they needed another day so plenty of notice. More

by jtobasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brady
May 05, 2025

Very easy process. Test drove the car and agreed on a deal about 30 minutes later. More

by Paul.a.victor01
Recommend Dealer
Yes
Employees Worked With
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur
May 05, 2025

Alisha has been so great. She is so kind and responsive. Sends polite texts to keep me informed. Also, is really helpful and understanding. More

by BETTINAEIKEBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also, the woman who does the bills, is also so nice and her penmanship is beautiful. She is really organized and I appreciate that.
May 03, 2025

Alisha is wonderful, she is so efficient and easy work with. I am happy she is there for all my service questions and concerns. More

by ali.bax4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Carl’s support in the experience in general was just great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved kno More

by phileric
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Sam was extremely courteous & accommodating. Rachel is always very pleasant and efficient too ! Mike was knowledgeable & pleasant when scheduling my service. A great team ! More

by ANN.ROMANOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

THANKS FOR SERVICE ON MONDAY PAST. FINE, REASONABLE AND EFFECIENT DREW ALWAYS LOOKS OUT FOR ME TOO AND I APPRECIATE THAT ALOT. BEST, ANN JOHNSON More

by AEGJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

The service was easy to schedule. Everything was done efficiently and the communication with the team was great. More

by DJACKSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

the dealership is clean, well run, and sufficiently quiet to enable work while waiting for the car. More

by WWAARCHITECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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