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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,369 Reviews

1,369 Reviews of Wellesley Volkswagen - Service Center

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July 14, 2025

Always happy with the service my car receives. 100% trust in the service department. The waiting room comfy with great treats. More

by UTRUSTMETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Promptly diagnosed the issue and proposed a plan to solve it. It was expensive but they did repair the car quickly and efficiently. More

by ADENACB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Much better service than the dealer that is closer to my home. Thanks guys. xxxxxxx More

by matthewdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Karl was courteous, efficient, knowledgeable and could explain in simple terms what needed to be done to our Golf and why. One of the reasons we have bought all of our VWs from Wellesley VW is that we kno More

by JScottB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

They are honest about what services you need and not pushy about what is recommended More

by ryanblopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Great communication and service. Very much appreciate the team. See you next year for the next service. More

by docchialini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Very courteous. Very professional. Did a great job and finished sooner than promised. Kindly cleaned my Jetta before returning. Highly Recommend. More

by jennlee623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

A job well done. I will be continuing to service my vehicle at Wellesley Volkswagen More

by KNAKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Friendly, hyper-efficient customer service. Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! More

by mAtlas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

If you want a VW, that’s the place to buy one. Friendly sales team and great service advisors. You definitely get the personal touch. More

by ieilam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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