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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,326 Reviews

1,326 Reviews of Wellesley Volkswagen - Service Center

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May 30, 2025

I am very happy with the service in all, Especially Alisha's friendly attention on my car issue. More

by TEACHERYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Great communication while my car was getting serviced. Would use them again. Very courteous as well More

by KBAUMAN387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Excellent service! The team was highly professional, and communication was clear and consistent throughout the entire process. I felt informed and confident every step More

by orenc26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Karl was direct, explained the issues clearly, including an extra issue of alignment. The problem with tire rotation that my driving caused was clarified. He is pleasant. He was very practical about what el More

by MICHAELALEXANDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

I appreciate the advice Alicia has provided me with regards to my VW Tiguan. All service advisors have been knowledgeable and helpful, whether fixing a problem I had experienced or advising me on serv More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Excellent service, friendly staff and advisors, easy to schedule. I can always count on Wellesley VW to treat my case great. More

by JustinWW
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

the whole experience from making the service appointment, to drop off and pick up was very easy! More

by ashleyelpern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Quick and professional experience. Communication was good and had a good understanding of my situation More

by zacharyjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

They did a very good job of explaining all the problems to me, and fixed everything to my satisfaction. More

by sswill29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Scheduling was intuitive and easy and I was able to book an appointment at a convenient time. Service was completed quickly and with a high degree of professionalism. More

by epreeder52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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