Werner Mazda

Great service offered by the staff. Very friendly and casual ambiance in the showroom. They went above and beyond. Very friendly and casual ambiance in the showroom. They went above and beyond. More

Very accommodating when I called in need of an inspection as time was running out. They scheduled quickly and took great care of my needs as time was running out. They scheduled quickly and took great care of my needs More

Great service and friendly staff work was done in a timely manner and also got early inspections timely manner and also got early inspections More

Purchased a new CX-5, It was truly the best new car experience I have ever had at a dealership. I had done my research, knew what I wanted, just had some questions and wanted to get the deal done witho experience I have ever had at a dealership. I had done my research, knew what I wanted, just had some questions and wanted to get the deal done without taking all day. Rich and Mike worked with me on pricing, they honored it to the penny, no pressure, Mike was pleasant, knowledgeable and polite. Jay was great and found an excellent finance plan that kept my interest rates down and the process was quick and painless. All my questions answered. Very happy ! I am very busy and normally do not take time to do reviews. Just felt it was prudent in this case. More

Had my car tow’d in on a Sunday. Started calling the service dept Monday morning at 830am. After 5 separate attempts at different times to get a person on the phone I gave up. I then Started calling the service dept Monday morning at 830am. After 5 separate attempts at different times to get a person on the phone I gave up. I then showed up to the dealership in person.I had decided to bring my car to a service garage instead. Once the dealership was able to track down my keys, they suddenly figured out that my car was “on the lift”. I was then told this repair might be covered under a warranty, so I should just hang out. five minutes later I was told it would not be warranty and it would be a $500+ repair. I didn’t agree with this and said the part should be covered under warranty due to the warranty that I had purchased. The service writer, then explain to me the facts of life and how I could not know what I was talking about at which point I just asked for my keys back. Shocked, they asked why because my car is still on the lift. I then asked for my keys two more times and had to wait 10 minutes for someone to bring my car around for me. If you’re looking for a place that does not answer phone calls is rude and condescending to customers and really only cares about making money bottom line,. This is the place to go. 100% always a disappointment going to Warner Mazda. More

I had lori as a service advisor and she was very helpful and went through what was recommended she was patient and i will continue to go to lori for any future service needs and went through what was recommended she was patient and i will continue to go to lori for any future service needs More

The women at the service desk was very pleasant. I also like how they show a video of your car I also like how they show a video of your car More

Great experience here. I was a Honda girl for many years. Definitely enjoyed the Mazda experience. The salesman Cameron definitely made an impression. I will for sure be ba I was a Honda girl for many years. Definitely enjoyed the Mazda experience. The salesman Cameron definitely made an impression. I will for sure be back. More

Excellent customer service ALWAYS. The employees are always courteous and will exceed your expectations. Werner never disappoints. The employees are always courteous and will exceed your expectations. Werner never disappoints. More

Attentive, clean, smooth process, pay close attention to customer concerns, they only suggest necessary services customer concerns, they only suggest necessary services More