Werner Mazda

Nothing to do with the courtesy of employees which was great. My appointment was for a factory recall of lift gate struts. I called several days in advance as this was 150 mile round trip for me. This great. My appointment was for a factory recall of lift gate struts. I called several days in advance as this was 150 mile round trip for me. This should have been about an hour visit I was told at most. Only one strut was in stock. Really! This wasn't checked at time of appointment being made??? So it wound up being over 2 1/2 hours as service had to go to other dealership for parts. My travel time is 90 mins each way. It threw of my schedule the rest of the day. I also had two dogs (one blind and deaf) with me to keep occupied and accommodate on the trip. What should have been a 4 hr or so trip turned out to be over 7 hrs. I would think there is better way to organize things like this. If you're going to do work, I would make sure parts are in stock and set aside for the job. Criky, I did as much 40 yrs ago organizing jobs and supplies while I was in the USN. More

I couldn’t be happier with the service and customer care I received at Werner Mazda! The whole staff of Werner Mazda came together and helped me with my CX-9! I wouldn’t go anywhere but Werner Mazda for m I received at Werner Mazda! The whole staff of Werner Mazda came together and helped me with my CX-9! I wouldn’t go anywhere but Werner Mazda for my automotive needs. Kudos to Werner Mazda! Bradley Bachmn More

Thanks for everything! You guys are great. Will definitely recommend to others. E e e e e e e e e e. E e e e e e definitely recommend to others. E e e e e e e e e e. E e e e e e More

Great experience, we purchased a new vehicle everything went smoothly. Car we wanted was not available in the lot, they found one and had it ready for pickup within 2 days went smoothly. Car we wanted was not available in the lot, they found one and had it ready for pickup within 2 days More

I went in for a State Inspection. The staff at the service desk was friendly, everyone was masked and social distant, and the car was in an out quickly. Can't beat getting a $10 inspection with a com service desk was friendly, everyone was masked and social distant, and the car was in an out quickly. Can't beat getting a $10 inspection with a complimentary car wash! More

Werner Mazda has a great staff in a modern, clean dealership! They kept me up to date during the service since the programming update took so long. dealership! They kept me up to date during the service since the programming update took so long. More

Rob was great - he made the whole experience super easy and stress-free. He was always easy to get a hold of and quick to respond to questions. The test driving and buying experience was great. and stress-free. He was always easy to get a hold of and quick to respond to questions. The test driving and buying experience was great. More

the service member knew what the problem was and was able to fix the same. however this was my third trip to the dealership for the same problem. to fix the same. however this was my third trip to the dealership for the same problem. More

Bought the car at the dealership and was provided with 20 day Temp plate to register in my home state. Upon arriving home and getting the necessary paperwork together for registration, I observed the NH St day Temp plate to register in my home state. Upon arriving home and getting the necessary paperwork together for registration, I observed the NH State Safety Inspection expired. My home state is reciprocal with NH regarding vehicle inspections. Since the inspection sticker was expired, I needed to spend the TIME and money to get the vehicle inspected in my state. Upon contacting the dealership, I was told since the vehicle was going out of state they could not place a valid safety sticker on the vehicle. That said I received with no compensation for unnecessary aggravation. Final note, my state inspector said that was BS and they could have place a valid NH sticker on the vehicle. Otherwise, nice car which now has a valid safety inspection sticker. More

Rob was great and helped me pick a new cx-5! First brand new car ever and at a great price! Very happy with the purchase! new car ever and at a great price! Very happy with the purchase! More