Werner Mazda

Lowkey no pressure dealer with great selection. I bought CX-5 during Covid-19 and took advantage of $1500 loyalty incentive. Would return to this dealer in future even though I'm a Mass. Resident. CX-5 during Covid-19 and took advantage of $1500 loyalty incentive. Would return to this dealer in future even though I'm a Mass. Resident. More

In the past, after service my car is usually vacuumed out and washed. This time around NO vacuum and wash was sloppy, streaky, and handprints on door. and washed. This time around NO vacuum and wash was sloppy, streaky, and handprints on door. More

5 Stars, despite being dressed up like a homeless man ( I hate my work clothes), I was treated equally like any other customer, and left out there with a good deal. Further, I highly recommend this establi hate my work clothes), I was treated equally like any other customer, and left out there with a good deal. Further, I highly recommend this establishment, because they not only invest in their customers, but also in their time and patience, providing quality products for all of us. Also, the sales team members are all active listeners; they listen to their customer’s deepest attention to detail. Mostly, they are all professionals, because they treat both each and all of their customers equally, regardless of their backgrounds, race or social status. More

Werner Mazda was great to work with. They made my car buying process easy and enjoyable. I would definitely recommend them and use them again. buying process easy and enjoyable. I would definitely recommend them and use them again. More

Everyone was very friendly! I came to test drive a vehicle and ended up leaving with it that day! Could not be more happy, Werner Mazda was very helpful in mysearch for the perfect car ! vehicle and ended up leaving with it that day! Could not be more happy, Werner Mazda was very helpful in mysearch for the perfect car ! More

Roger was efficient in obtaining pricing, holding the vehicle I selected, scheduling delivery, and in the physical delivery of the vehicle. Knowing that my husband and I didn't desire a thorough overvie vehicle I selected, scheduling delivery, and in the physical delivery of the vehicle. Knowing that my husband and I didn't desire a thorough overview of the vehicle, he provided just a few helpful tips that could be easily overlooked. More

I had an excellent experience at Werner Mazda. I leased a new 2020 Mazda CX-5, and Mike Heintz was my salesperson. Mike did an excellent job explaining the product, my choices, and all of the various financi new 2020 Mazda CX-5, and Mike Heintz was my salesperson. Mike did an excellent job explaining the product, my choices, and all of the various financing options that were available to me. He went out of his way to respond to a long series of follow-up questions that I had, and in a quick manner. He was courteous, friendly, a great ambassador for Mazda, and most importantly, he was honest and worked to get me into both a car and a leasing plan that I was comfortable with. I can't say enough good things about the experience. I went to four dealers over a series of weeks when making the decision to purchase a car, and my experience at Werner and with Mike in particular was hands-down the best one. I also had a great experience working with Nick Flood. Mike was my primary salesperson, but Nick spoke to me about the pros of the CX5 and worked with me on some of the finance issues as well. Mike and Nick worked hard to get me into a monthly payment plan that I was comfortable with. No lies, no obfuscations, no pressure. I would shop here again in a heartbeat! Thanks, Werner and Mike (and Nick)! More

I had worked with many different dealerships over a 3 month car shopping adventure. Werner was the most amazing of them all. HIGHLY RECOMMEND THEM!!!! month car shopping adventure. Werner was the most amazing of them all. HIGHLY RECOMMEND THEM!!!! More

All I have to say is this is literally one of the greatest places on earth. Thank you very much to everyone who works there !! greatest places on earth. Thank you very much to everyone who works there !! More

I am always reluctant to work with a dealership for a used car and after the post sale experience I still am. Before considering the purchase I had concerns about the balancing on the tires and the b used car and after the post sale experience I still am. Before considering the purchase I had concerns about the balancing on the tires and the brakes. I drove the car and brought it right back because the balancing didn’t feel right. They rebalanced the tires so I drove it again and it felt better but as you can imagine a 10 minute drive isn’t the same as owning the car. I felt better so I bought it and after a day of driving at different speeds the balancing issue was still there. I reached out and they got me right in rebalanced the tires and it’s not any better. So I let the sales rep know that the rim has to be fixed or replaced he said that’s the service dept’s call and when I brought that up to the service tech he said it’s a sales issue. They say that the car is deemed safe, which I’m sure it is but I have to drive a car with a vibration at 45-65 MPH range. I asked how I’m supposed to rotate the tires and put that rim on the front and that would not be safe. Haven’t heard back yet. Mike 603-234-8261 More