Werner Mazda

Smooth Process, Friendly, Not High Pressure Been in the dealership a few times over the past few years looking for both a car and SUV. Because of the no pressure, friendly staff, we returned on Been in the dealership a few times over the past few years looking for both a car and SUV. Because of the no pressure, friendly staff, we returned once again when a Mazda was on our list of possibilities. David L. took us on a very in depth, informative test drive. It is obvious he knows his stuff and pointed out a bunch of features of the vehicle I didn't know about (I thought I knew everything as I had been looking at this vehicle for a good 6 months). We looked at both a 2018 model and 2019 model. We got prices on both. Both prices were at the low end of comparables. The one thing they do really well is not pressure you. The first price we got from them was the best price they could do. No hours long back and forth. On car pick up day, everyone was on time and the car was ready. Again, no high pressure to add on last minute warranties, protections, etc. They offered them, just didn't try to force it on you. More

Great Customer Service Great customer service! The Service Tech quickly changed my oil, rotated my tires, and performed an overall check of the vehicle. The waiting area is Great customer service! The Service Tech quickly changed my oil, rotated my tires, and performed an overall check of the vehicle. The waiting area is very comfortable. More

Wonderful car buying experience Dave provided a great overview of the various models, helped us define our wants/needs list. The entire purchase experience was calm, patient and low Dave provided a great overview of the various models, helped us define our wants/needs list. The entire purchase experience was calm, patient and low-key allowing us to determine our choice without pressure. Their purpose was to assist us in finding the car we wantedn not just selling us a car. More

Helpful Knowledgeable staff Roger was very helpful and knowledgeable about the car. Jay in financing helped me get a great rate on my auto loan. Everybody was friendly and helped Roger was very helpful and knowledgeable about the car. Jay in financing helped me get a great rate on my auto loan. Everybody was friendly and helped me feel comfortable with my purchase without being too pushy. More

Fast, proactive service! I bought a Mazda Miata from another dealer earlier in the year. Now that I've hit 5k miles, it was time for service. I chose Werner because of they I bought a Mazda Miata from another dealer earlier in the year. Now that I've hit 5k miles, it was time for service. I chose Werner because of they seem to sell more Miatas than my other options. The team at Werner has been great. My first visit was simple -- change oil, rotate tires, and look into a small clicking noise. Making the appointment was easy -- used the chat function online -- and received a confirmation and reminder via email. Until arrival I was greeted by Jenn and Jess, and was told my service would take about an hour. 50 minutes later, Jess arrived to say my car was finished. Here's the great part -- she also told me that one of my brake pads was looking unusual and had ordered the brake pads. She then rolled into the fact that it was covered under warranty and that I could bring the car when at my convenience and they would provide me a loaner. Gotta love the proactive element -- I didn't know that there was a problem. Just went to have the pads replaced (and rotors resurfaced). Was told by Jenn that it would be about 90 minutes. 60 minutes later, Jenn arrived saying I was all set and ready to go. I love it when people exceed expectations! More

Quick, efficient and correct Jennifer and the tech were very informative and helpful. The efficient and prompt service is greatly appreciated. The issue has been resolved and Jennifer and the tech were very informative and helpful. The efficient and prompt service is greatly appreciated. The issue has been resolved and I will definitely return for more service as needed More

inspection and service check The service is great there i never make an appointment i get there early and they always fit me in as i wait for them to finish i sit in the waiting r The service is great there i never make an appointment i get there early and they always fit me in as i wait for them to finish i sit in the waiting room which has coffee,water and many different snacks and TV to watch i have never had a problem with the staff they all friendly and helpful More

Always courteous and professional. The service is always quick, professional and they let me know before doing anything outside the requested service. There is always an explanation The service is always quick, professional and they let me know before doing anything outside the requested service. There is always an explanation as to why something needs to be changed with me seeing the item before any work is done. I do appreciate that. More

Visiting friends I found going to Werner Mazda was almost like visiting friends. All the staff were very efficient and helpful. We are very happy with our car purcha I found going to Werner Mazda was almost like visiting friends. All the staff were very efficient and helpful. We are very happy with our car purchase. More

Car buying with ease I’ve been looking for a gently used car and it’s been stesssful, until I met Rob. Rob found me my perfect car! Thankyou I’ve been looking for a gently used car and it’s been stesssful, until I met Rob. Rob found me my perfect car! Thankyou More