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322 Reviews of Westbury Toyota - Service Center
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May 19, 2025
Waited exactly the amount of time that I was told it would take. Comfortable waiting area and friendly staff. would take. Comfortable waiting area and friendly staff. More
by geneandconstanza
Employees Worked With
May 16, 2025
Thank you Katiosca Reyes in the service department she was very friendly, patient and answered all my questions. She gets a 10. Everyone was very nice. The best part was everything was very organized and was very friendly, patient and answered all my questions. She gets a 10. Everyone was very nice. The best part was everything was very organized and clean. I am so happy that I lease my RAV4 with westbury Toyota. More
by JSHEPPARD73
Employees Worked With
March 29, 2025
Representative was very professional a demonstrated a pleasant atmosphere. She shows knowledge about her work. An excellent worker. I will recommend anyone who needs help with their vehicle to visit West pleasant atmosphere. She shows knowledge about her work. An excellent worker. I will recommend anyone who needs help with their vehicle to visit Westbury Toyota More
by Jenibus17
Employees Worked With
Don’t know
March 20, 2025
I came into the dealership, Jair immediately greeted me, walked me into the office, did all the paperwork and made the whole service quick and efficient as possible. I couldn’t have had a better experience! walked me into the office, did all the paperwork and made the whole service quick and efficient as possible. I couldn’t have had a better experience! Westbury has a great team put together! More
by shijilvarghese
Employees Worked With
Jair
December 14, 2024
This review is based upon two interactions with the Parts counter and the lack of respect at Westbury Toyota. I was going to write a negative review about my experience a couple of months but gave the benef counter and the lack of respect at Westbury Toyota. I was going to write a negative review about my experience a couple of months but gave the benefit of the doubt because everyone is entitled to a bad day. If it happened a second time then I would post a review, this is that review. I’m specifically calling out Paul Kandel, the guy that sits behind the computer at the parts counter. You were rude, obnoxious and disrespectful! Is it because I was a woman asking about a specific part that you were brushing me off? Why did you ask me my VIN # three times and be condescending about it? I gave you the OEM Toyota part number and that should have been more than enough. I can tell other customers who were waiting for service heard you and the way you spoke to me because they were shaking their heads. Unfortunately, I could not wait and order the part online and this Toyota dealership is the closest one to my house. This will be last time I go to this dealership for any Toyota part and will tell everyone who I know to spread the work about you. Maybe the upper management and the general manager need to know how you treat female customers? Paul Kandel shame on your for treating me disrespectfully. More
by johnleuong
Employees Worked With
Paul Kandel - Parts Department
November 11, 2024
Clean and organized. ..helpful advisors. Always keep in contact with the customers and updates them on the job being done at the time. ..helpful advisors. Always keep in contact with the customers and updates them on the job being done at the time. More
by Rfl
Employees Worked With
Gerson
October 29, 2024
Amanda D ( service advisor ) was great to work with as always .All my services are done over @ Westbury services.And all TOYOS i bought are from Westbury Toyota for over 17 yrs .Gareth the service tech, always .All my services are done over @ Westbury services.And all TOYOS i bought are from Westbury Toyota for over 17 yrs .Gareth the service tech, and Tony ( service manager ) was also great to work with .See you again for all my service works Westbury Toyota Service . More
by Bugatti Noire
Employees Worked With
Amanda D , Gareth ( service tech ) and Tony ( service manager) .👍🏽👍🏽
