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Westside Lexus

Houston, TX

4.8
7,072 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,072 reviews

February 05, 2024

All the staff were very good with their specialties. Sales person, Mike Gonzales was very easy to work with. Our finance person, Sterling was very helpful. I would not hesitate to get another car from t More

by GXDude
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Westside Lexus responded

We're glad to know our team, including Mike and Sterling, provided you with a great experience at Westside Lexus. Your support means a lot to us! We look forward to assisting you again in the future when it's time for your next vehicle. Safe travels until then!

February 04, 2024

Always knowledgeable and helpful. The overview about the new car is so useful and helps to make everything easy More

by bbeathard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Westside Lexus responded

Thanks for the review! We're glad to know you found our overview helpful at Westside Lexus. Enjoy your new car!

February 03, 2024

Jim at westside lexus was very personable and professional he was spot on with the details of our new lexus my wife love it ..i bought her a brand new 2008 ford taurus she had driven it 215,000 More

by westsideperformance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Westside Lexus responded

We're delighted to know that Jim was able to assist you in finding the perfect Lexus for your wife at Westside Lexus. It's wonderful she loves her car! Thanks so much for sharing this with us, and enjoy the ride!

February 03, 2024

My 4th Lexus vehicle purchase. First at Westside. Entire experience was quick and professional! After waiting 2 months for a RX350h at another dealership Westside had the car I More

by jallen004
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Westside Lexus responded

We're so glad to have been able to provide you with a quick and professional experience for your 4th Lexus purchase here at Westside Lexus! It's great that we had the RX350h ready for you without any wait. Thanks for choosing us!

February 03, 2024

We had a great experience at Westside Lexus. We knew what vehicle we wanted and we drove away with our new vehicle. More

by TAZSAMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Westside Lexus responded

We're delighted to know you had a great experience at Westside Lexus and found the vehicle you wanted. Enjoy your new ride!

February 03, 2024

Jeff jones was great ! Updated us when we were waiting for our RX. Pleasant experience buying a car! More

by vengel21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Westside Lexus responded

We are glad to hear that Jeff provided excellent support throughout your vehicle purchase. Thank you for trusting the Westside Lexus team with your business. Enjoy the RX!

February 02, 2024

Jeffry was very helpful in my car buying experience. He is very knowledgeable about Lexus vehicles and he helped me to choose the best SUV for my needs! Thank you Jeffry Byers and all the Lexus staff More

by Flukinger.susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Westside Lexus responded

We're so glad to know that Jeffry and our team at Westside Lexus were able to assist you in finding the perfect SUV! Thank you for sharing your positive car-buying experience with us. Enjoy your new ride!

February 02, 2024

This is the third time I have gone through Jeffrey for myself, I have also gone through him for 4 of my parents’ cars as well. He is extremely nice, patient and obviously loves helping people. Won’t get a More

by oleary.me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Brush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Westside Lexus responded

Thanks for choosing Westside Lexus time and time again! We're so glad to know that you can count on Jeffrey to provide top-notch service and will be sure to pass your kind words along. See you down the road!

February 02, 2024

After an initial disappointment with an appointment that didn't make, Brooke stepped up and did an amazing job of getting a test drive of the vehicle I was interested in and guiding me through the process o More

by tamthom
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Malia
Feb 05, 2024 -

Westside Lexus responded

It's great to know that Brooke was able to turn your experience around and provide top-notch service at Westside Lexus. We appreciate your recommendation! Enjoy your new vehicle!

February 02, 2024

Good and trusted people smooth transaction friendly service I will recommend it to anyone car was clean like new More

by sharif_bazargani1384
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Feb 02, 2024 -

Westside Lexus responded

Sharif, we're glad to know you had a smooth transaction with us at Westside Lexus and found our team trustworthy. Thanks for recommending us! Enjoy your new ride!

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