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Westside Lexus

Houston, TX

4.8
7,071 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,071 reviews

January 20, 2024

Sales rep Joey Broussard was very helpful and knowledgeable. The facility was clean and tastefully decorated for the holidays. More

by smcherrillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
Jan 22, 2024 -

Westside Lexus responded

We're glad to know you found our facility clean and festive, and that Joey was able to assist with your needs at Westside Lexus. Thanks for the positive feedback! Enjoy your new ride!

January 20, 2024

Julio was very good to work with. He answered all my questions. The car came in and left sooner than I expected, which was really nice and everyone was extremely friendly at the deale More

by nadine75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Velasquez
Jan 22, 2024 -

Westside Lexus responded

We're so glad to know that Julio and the team at Westside Lexus were able to provide you with a great experience, Nadine! It's wonderful that your car was ready ahead of schedule. Thanks for sharing this positive feedback!

January 20, 2024

The sales Professionals were accommodating, friendly, and patient. I asked many questions and was assured they were available if I had future queries. Also, the location is easily accessible and offers a com More

by FAPOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're so glad to know that you've been with us since 2002 and still find our service accommodating, friendly, and patient. Your continued support for Westside Lexus means a lot! We'll always be here if you have any more questions in the future.

January 19, 2024

The sale rep is very helpful and knowledgeable. The manager gave us great deals. The facility is nice,clean, and professional. They have wide selection of cars, model, and color. I highly recommen More

by LKNGUYEN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We appreciate your recommendation and are glad to know you had a positive experience at Westside Lexus! Our team strives to provide knowledgeable service, great deals, and a clean professional environment. Enjoy your new car!

January 18, 2024

Nick was very helpful in assisting me purchase the IS350. I would highly recommend. He will make sure you find the right car for you. More

by who_tommyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Westside Lexus responded

We're glad to know that Nick was able to assist you in finding the right car at Westside Lexus. Your recommendation means a lot! Enjoy your new Lexus IS 350 and drive safely!

January 17, 2024

Chong Lee was great! Staff did awesome and was courteous thru the process, will definitely come back again. More

by merced.herrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Westside Lexus responded

Merced, it's great to know that Chong and our team at Westside Lexus provided you with a top-notch experience. We look forward to seeing you again in the future!

January 17, 2024

This dealership is the best I have ever dealt with. This is my fourth Lexus from them and they have never disappointed. More

by janet_mcgaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Westside Lexus responded

We're delighted to know that you've had consistent positive experiences with us at Westside Lexus. Thank you for your continued loyalty and support! Enjoy your fourth Lexus!

January 17, 2024

The service was excellent from the beginning to the end. We felt comfortable throughout the visit. More

by MLIGHTFO57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Westside Lexus responded

We are glad to hear that you felt taken care of by the Westside Lexus team. Thank you for working with us!

January 16, 2024

Joey Broussard was absolutely amazing despite everything that went wrong. He was patient with me through the whole process and made sure everything that went wrong became right. There were issues with the s More

by babyboom2g
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Broussard
Jan 16, 2024 -

Westside Lexus responded

We appreciate your honest feedback! It's great to know that Joey provided excellent service and made sure everything was corrected. We're sorry to learn about the communication issues you experienced—we'll definitely take note of this for improvement for next time. Please reach out to us if you would like to discuss any concerns further. Thanks for choosing Westside Lexus. James Breaux - General Sales Manager - 1 (281) 558-3030

January 16, 2024

The NX was delivered on time . The payments were the same as discussed. Good deal from Jeff Jones. More

by Adebose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Westside Lexus responded

It is gratifying to hear that you had such a positive experience working with Jeff and our team! Thank you for giving Westside Lexus your business and your five-star review. Safe travels in your new Lexus NX!

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