Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,116 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,116 reviews
February 06, 2024
I was taken good care of at Westside. They understand customer service. Will recommend to all my freinds. They understand customer service. Will recommend to all my freinds. More
by ELIZABETH.BLAKEMORE
Verified Customer
February 06, 2024
Westside Lexus was a great experience. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. More
by jsbyth
February 05, 2024
All the staff were very good with their specialties. Sales person, Mike Gonzales was very easy to work with. Our finance person, Sterling was very helpful. I would not hesitate to get another car from t Sales person, Mike Gonzales was very easy to work with. Our finance person, Sterling was very helpful. I would not hesitate to get another car from this dealership. More
by GXDude
February 05, 2024
He was very personable, we felt we had known him for a while. He answered all our questions and was quite informative. I loved the fact he was honest and had integrity in the way he presented everything while. He answered all our questions and was quite informative. I loved the fact he was honest and had integrity in the way he presented everything. He is a very good salesman and I would recommend him to anyone shopping for a Lexus. More
by mccarldl
Employees Worked With
February 04, 2024
Always knowledgeable and helpful. The overview about the new car is so useful and helps to make everything easy The overview about the new car is so useful and helps to make everything easy More
by bbeathard1
Employees Worked With
February 03, 2024
Jim at westside lexus was very personable and professional he was spot on with the details of our new lexus my wife love it ..i bought her a brand new 2008 ford taurus she had driven it 215,000 professional he was spot on with the details of our new lexus my wife love it ..i bought her a brand new 2008 ford taurus she had driven it 215,000 plus miles and still driving it she was well deserving for a nother car she loving it !!! Thanks so much More
by westsideperformance
February 03, 2024
My 4th Lexus vehicle purchase. First at Westside. Entire experience was quick and professional! After waiting 2 months for a RX350h at another dealership Westside had the car I First at Westside. Entire experience was quick and professional! After waiting 2 months for a RX350h at another dealership Westside had the car I wanted without any wait. More
by jallen004
Employees Worked With
February 03, 2024
We had a great experience at Westside Lexus. We knew what vehicle we wanted and we drove away with our new vehicle. We knew what vehicle we wanted and we drove away with our new vehicle. More
by TAZSAMER
February 03, 2024
Jeff jones was great ! Updated us when we were waiting for our RX. Pleasant experience buying a car! Updated us when we were waiting for our RX. Pleasant experience buying a car! More
by vengel21
Employees Worked With
