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Westside Lexus

Houston, TX

4.8
7,043 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,043 reviews

December 01, 2023

Always professional and a great experience. Shawn and Manny are both great. I'll buy my next car from Shawn More

by Bryan Bradburn
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn An
Dec 01, 2023 -

Westside Lexus responded

Bryan, we're delighted to know that Shawn and Manny provided you with a great experience at Westside Lexus. We look forward to assisting you with your next purchase!

December 01, 2023

Absolutely the best place to buy or lease a Lexus! Danny is the best and so are all the people involved with helping me get ready for my new Nx 250! Thank you! Loved it all! More

by erikagarza703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Westside Lexus responded

We're delighted to know you had a great experience with Danny and the rest of our team at Westside Lexus! Enjoy your new Lexus NX 250, we'll be here if you need anything else. Thanks for choosing us, Erika!

December 01, 2023

We found the people at Westside very helpful, courteous and not at all pushy. They really did help us find the right vehicle and deal that would work for us. More

by RJ.BIEHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Dec 04, 2023 -

Westside Lexus responded

RJ, we're glad to know our team at Westside Lexus was able to assist you in finding the right vehicle and deal. Thanks for your positive feedback!

November 30, 2023

Friendly no pressure, found the perfect TX for us with literally to no wait. Patient and let us drove 3 cars as well! Kept their word and MSRP - no addons. Thank you! More

by Andy Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Westside Lexus responded

Andy, we're glad to know you had a positive experience at Westside Lexus and found the perfect car for your needs. We appreciate your feedback about our no-pressure approach! Enjoy driving around in your new vehicle!

November 30, 2023

Service is so excellent. Environment is nice and kindly. All staffs are very nicely and kindly. More

by Helen Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Westside Lexus responded

We couldn't ask for a better review of Westside Lexus. Thanks so much, Helen!

November 29, 2023

The staff are all professional and very accommodating. The details were clearly explained to me. More

by Ronnie Deleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Brown
Nov 29, 2023 -

Westside Lexus responded

Ronnie, thanks for leaving the Westside Lexus team a five-star review! Your kind words made our day, and we are thrilled to know you are happy.

November 29, 2023

I have purchased / leased at least six vehicles from Westside and / or Northside Lexus. I like the cars but it is the dealerships' customer service that keeps me coming back to Lexus. More

by FREEMAN.WADE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Westside Lexus responded

We're so glad to know that our customer service keeps you coming back! It's always a pleasure assisting you at Westside Lexus. Thanks for your continued support and we look forward to serving you in the future!

November 29, 2023

Great experience! All of the paperwork was prepared ahead time which reduced the waiting around. More

by T.UZICK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Westside Lexus responded

Thanks for choosing Westside Lexus to trust with your business! We are glad that everything went smoothly. Safe travels on your new ride!

November 29, 2023

Westside has always excelled in customer service and this visit exceeded my expectations. Jay Brown and Lauren Goldman were top notch. More

by Smrussell55
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Goldman
Nov 30, 2023 -

Westside Lexus responded

We're delighted to know that Jay and Lauren exceeded your expectations during your visit to Westside Lexus. We always aim for top-notch service! Thanks for the review.

November 29, 2023

Every part of my experience with Westside Lexus was fantastic. Mark was always available to answer my questions and provide updates. I would buy a car with Mark again in a heartbeat. More

by korenek.rachel
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Solomon
Nov 30, 2023 -

Westside Lexus responded

Rachel, we're so glad to know that Mark was able to assist you throughout your car buying process at Westside Lexus. We look forward to working with you again in the future!

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