
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This Dealership is amazing. They listen to your needs give you options and mostly they are patient and not trying to force the customer into a bad decision. The finance group wa They listen to your needs give you options and mostly they are patient and not trying to force the customer into a bad decision. The finance group was spectacular and knowledge is above and beyond and gave us numerous options and we appreciate that. More
Fast process, friendly and knowledgeable staff making you feel at ease and confident in the process feel at ease and confident in the process More
I received excellent service from Jeff, he is definitely an asset to the company. I am a very happy customer and will recommend him. an asset to the company. I am a very happy customer and will recommend him. More
The hand-off of my new vehicle was rushed. I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the accelerator and brake pedals. I called MMM regarding a larger brake pedal with no response. More
Both Mary Margaret McGowan and Merrell Middleton were exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. More
Very professional from the moment I walked in the door. Had to wait for car in transit, but Mike kept me informed and was even able to get me a car a few weeks earlier than anticipated. Loving it so far! Had to wait for car in transit, but Mike kept me informed and was even able to get me a car a few weeks earlier than anticipated. Loving it so far! More
This is my third Lexus I have own. Everyone is very professional and very low pressure. The first salesperson sold us one GXs and leased a GX is no longer there and my third was an 2 Everyone is very professional and very low pressure. The first salesperson sold us one GXs and leased a GX is no longer there and my third was an 2016 Rx350 from Mary Margaret McGowan and I was very pleased with it that I finally traded it for a 2024 RX350 from Mary McGowan and very happy. Mary McGown was exceptional and well knowledgeable. She is excellent. More
I recently had the pleasure of purchasing a Lexus RX 350 from Westside Lexus, and I couldn't be more delighted with the outstanding service provided by Nick Dallos, our dedicated sales representative. Fr from Westside Lexus, and I couldn't be more delighted with the outstanding service provided by Nick Dallos, our dedicated sales representative. From the moment we walked into the dealership, Nick greeted us with a warm and friendly demeanor. His patience and attentiveness were truly commendable as he took the time to listen to our expectations and preferences for our new car. Nick's extensive knowledge about the Lexus and his willingness to address all our questions ensured that we felt confident and well-informed throughout the entire process. What truly set Nick apart was his commitment to providing us with a personalized experience. He carefully guided us through the various options available, explaining the features and benefits of each, allowing us to make the best decision for our needs. His genuine dedication to customer satisfaction was evident as he went above and beyond to ensure that our car-buying journey was not only smooth but also enjoyable. The dealership itself exuded an atmosphere of professionalism and customer-centricity. The showroom was immaculate, and the staff, including Nico, displayed a genuine passion for their work. The seamless and efficient process, from test driving the cars to finalizing the paperwork, showcased the dealership's commitment to delivering an exceptional customer experience. Overall, I highly recommend Westside Lexus for anyone in search of a premium car-buying experience. Nico's expertise, patience, and personalized approach made our purchase a memorable one. Thank you, Westside Lexus, for setting the standard for outstanding customer service in the automotive industry! More
Steve was awesome as usual. It is always a pleasure doing business with him. He sold me my first Lexus 20+ years ago and he is one of the reasons why I keep buying Lexus. I am It is always a pleasure doing business with him. He sold me my first Lexus 20+ years ago and he is one of the reasons why I keep buying Lexus. I am giving Westside Lexus a 4-star rating because of my experience with the Finance Manager. Unfortunately, that was a 1-star experience. More