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Westside Lexus

Houston, TX

4.8
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,133 reviews

December 27, 2023

People are all very nice that we worked with. Mary Margaret McGowan was always available and worked hard to make our transaction smooth. There was just so much to try and comprehend, we left with More

by hankhope
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Westside Lexus responded

We appreciate your loyalty to Westside Lexus since the 1980s! It's great to know that Mary Margaret and our team made your recent transaction smooth. We understand there can be a lot of information, so please don't hesitate to reach out with any questions you may have - we're here for you!

December 26, 2023

I had a great experience, Jeff was very easy to talk to, very knowledgeable and professional. Jeff cares about his clients! Manuel in finance was amazing, he made sure I understood everything about warran More

by chefmarlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Westside Lexus responded

Marlene, we're delighted to know that Jeff and Manuel provided you with a great experience at Westside Lexus. We always aim for informative and attentive customer support! Thanks for your review.

December 26, 2023

Wonderful dealership with very pleasant and helpful staff. I literally felt like I was the only person there getting top notch service. Jeffery Buyers will take great care of you! More

by kelly91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charli Byers
Dec 26, 2023 -

Westside Lexus responded

Kelly, we're delighted to know you felt well taken care of at Westside Lexus! Thanks for your kind words about Jeffrey and our team. We appreciate the support!

December 25, 2023

Nice dealership,salesman was nice and courteous and explained features of the vehicle I was purchasing More

by moliva92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Westside Lexus responded

We're glad to know you had a positive experience at Westside Lexus! Our team always aims to provide detailed information about our vehicles. Enjoy your new ride and thank you for the review!

December 23, 2023

What a wonderful experience working with such a knowledgeable Lexus representative at Westside Lexus! He made my trade in so easy. Highly recommend him to anyone wanting a new Lexus!!!Thank you Ste More

by SUSANOLLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Westside Lexus responded

We're so glad to know you had a wonderful experience with Steve at Westside Lexus, Susan! It's great that your trade-in process was easy. Thanks for recommending us, we appreciate it!

Dec 26, 2023 -

SUSANOLLE responded

You are so welcome!

December 23, 2023

Had a very good experience and Julio was very informative and respectful throughout the entire process! It was wonderful working with him, I would definitely recommend! More

by laurenjost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
Dec 26, 2023 -

Westside Lexus responded

Lauren, we're delighted to know you had a great experience with Julio at Westside Lexus. Thanks for recommending us and don't hesitate to reach out if there's anything else we can assist you with!

December 22, 2023

Thanks to Jim F. at Westside Lexus for making it a seamless buying experience. I appreciate everyone's transparency throughout the process without any pressure to buy More

by courtneyleon86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Westside Lexus responded

Courtney, we're delighted to know that Jim and our team at Westside Lexus made your buying experience seamless. We appreciate the feedback about snacks - it's a great suggestion! Enjoy cruising around in your new Lexus NX!

December 21, 2023

Tim Easterling and Dominic at Westside Lexus were a joy to work with! Their knowledge and attention to customer service made our purchase smooth and easy. More

by teehouse3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Westside Lexus responded

We're delighted to know that Tim and Dominic made your car-buying experience smooth and easy at Westside Lexus! Thanks for the positive feedback, we appreciate it.

December 19, 2023

Entire team is very friendly, helpful and patient. The attitude of everyone we interacted with was absolutely fantastic More

by REDWALKER88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Westside Lexus responded

We're so glad to know you had a fantastic experience with our team at Westside Lexus! We strive for friendliness and patience in all of our interactions. Thanks for the positive feedback!

December 18, 2023

Westside Lexus epitomizes luxury and an unparalleled top notch car buying environment. Our Sales Associate was so helpful in outlining all the options we had for finding our new car. More

by MIKE GORMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Westside Lexus responded

Mike, we're delighted to know you had a top-notch car buying experience at Westside Lexus. Thanks for highlighting our team's efforts in helping find your new ride!

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