Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,135 reviews

December 19, 2023

Entire team is very friendly, helpful and patient. The attitude of everyone we interacted with was absolutely fantastic More

by REDWALKER88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Westside Lexus responded

We're so glad to know you had a fantastic experience with our team at Westside Lexus! We strive for friendliness and patience in all of our interactions. Thanks for the positive feedback!

December 18, 2023

They are professional, helpful and efficient. Also convenient, easy to find and safe. Knowledgeable to make the best use of the time available. More

by HIKAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Westside Lexus responded

We're glad to know you found our team at Westside Lexus professional, helpful, and efficient. We strive for convenience and efficiency in all we do. Thanks for the positive feedback!

December 18, 2023

Excellent service, professional sales person, explained clearly all the details, spent time with us to go over various cars, guided us in financing.Best play to purchase or lease a Lexus. More

by taxjay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Westside Lexus responded

We're delighted to know you had an excellent experience with our team at Westside Lexus. We strive to provide detailed and professional service for all of our customers. Thanks for choosing us - we look forward to assisting you in the future!

December 18, 2023

Excelente servicio y muy atentos en todo momento ! Me ayudaron en todo y me explicaron muy bien todo More

by carnal_80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Westside Lexus responded

Felicidades por su nuevo vehículo! Nos alegra saber que tuvo una excelente experiencia con nosotros en Westside Lexus. Esperamos verle de nuevo por acá!

December 18, 2023

My thanks to John Loving and Mark Solomon for a very smooth car buying experience. John and Mark were helpful with test drives and very responsive to my questions. I appreciated their professional and p More

by Colin K
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Westside Lexus responded

Colin, it's great to know that John and Mark made your car-buying experience smooth at Westside Lexus. We're glad they were able to answer all of your questions and find the perfect car for you! Enjoy driving around in your new ride!

December 18, 2023

Everything went pretty well but the information was just too much and I feel pretty lost at sea. I need to try and get some more help. More

by hankhope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Westside Lexus responded

We appreciate your feedback and understand that the car-buying process can sometimes feel overwhelming. Our team at Westside Lexus is always here to help clarify any information or answer any questions you may have. Don't hesitate to reach out!

December 18, 2023

Westside Lexus epitomizes luxury and an unparalleled top notch car buying environment. Our Sales Associate was so helpful in outlining all the options we had for finding our new car. More

by MIKE GORMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Westside Lexus responded

Mike, we're delighted to know you had a top-notch car buying experience at Westside Lexus. Thanks for highlighting our team's efforts in helping find your new ride!

December 17, 2023

Jay was excellent at keeping me informed on the status of my vehicle and ensuring the process ran smoothly. More

by marnie.young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brown
Report | Print
Dec 18, 2023 -

Westside Lexus responded

Marnie, we're glad to know Jay kept you well-informed and made your experience at Westside Lexus smooth. Thanks for sharing!

December 16, 2023

Amazing service, great quality products, helpful and knowledgeable customer care count on Lexus always. Many selections More

by bamc73172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tuan Sparrow
Report | Print
Dec 18, 2023 -

Westside Lexus responded

We're delighted to know you had an amazing experience with our service and products at Westside Lexus. Your kind words about our knowledgeable customer care team are much appreciated!

December 15, 2023

Brook & Lauren were very professional, courteous in my trading and purchase of my NX! They were very caring in helping me! More

by CDL918
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Westside Lexus responded

We're so glad to know that Brook and Lauren were able to assist you with your trade-in and purchase at Westside Lexus! We appreciate the positive feedback. Enjoy your new NX!

1
...
117
118
119
...
714