Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,150 reviews
November 30, 2023
Westside has always excelled in customer service and this visit exceeded my expectations. Jay Brown and Lauren Goldman were top notch. visit exceeded my expectations. Jay Brown and Lauren Goldman were top notch. More
by Smrussell55
Verified Customer
November 30, 2023
Every part of my experience with Westside Lexus was fantastic. Mark was always available to answer my questions and provide updates. I would buy a car with Mark again in a heartbeat. fantastic. Mark was always available to answer my questions and provide updates. I would buy a car with Mark again in a heartbeat. More
by korenek.rachel
November 30, 2023
Friendly no pressure, found the perfect TX for us with literally to no wait. Patient and let us drove 3 cars as well! Kept their word and MSRP - no addons. Thank you! literally to no wait. Patient and let us drove 3 cars as well! Kept their word and MSRP - no addons. Thank you! More
by Andy Nguyen
Employees Worked With
November 30, 2023
Service is so excellent. Environment is nice and kindly. All staffs are very nicely and kindly. Environment is nice and kindly. All staffs are very nicely and kindly. More
by Helen Nguyen
Employees Worked With
November 29, 2023
I have purchased / leased at least six vehicles from Westside and / or Northside Lexus. I like the cars but it is the dealerships' customer service that keeps me coming back to Lexus. Westside and / or Northside Lexus. I like the cars but it is the dealerships' customer service that keeps me coming back to Lexus. More
by FREEMAN.WADE
November 29, 2023
The staff are all professional and very accommodating. The details were clearly explained to me. The details were clearly explained to me. More
by Ronnie Deleon
November 29, 2023
Great experience! All of the paperwork was prepared ahead time which reduced the waiting around. All of the paperwork was prepared ahead time which reduced the waiting around. More
by T.UZICK
November 28, 2023
Excellent service and staff. Their service center and staff are always very friendly, knowledgeable and helpful. When I have my Lexus serviced they always do a great job and foll Their service center and staff are always very friendly, knowledgeable and helpful. When I have my Lexus serviced they always do a great job and follow up. The sales and credit department was also very friendly, helpful and gave detailed answers to any questions I may have had regarding my purchase, paperwork and operating for my new RX 350h. I highly recommend Westside Lexus to anyone looking for a new or used vehicle or have their current Lexus serviced. More
by Rick Hodge
Employees Worked With
AJ Rueda
November 26, 2023
Great people and great service make the buying process easy and stress free. Quality vehicles that look awesome too! easy and stress free. Quality vehicles that look awesome too! More
by DAN.W.POST
