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Westside Lexus

Houston, TX

4.8
7,139 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,139 reviews

August 12, 2023

Mary M McGowan is outstanding in sales. Chase is outstanding in Service. That's it. More

by MARKSJONES0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Westside Lexus responded

Thank you for sharing your kind words about Mary and Chase! We are grateful to have earned your business here at Westside Lexus. Safe travels ahead!

August 12, 2023

Outstanding service recently purchased an excellent pre-owned vehicle and my experience was very pleasant and professional. Shannon assisted us very cordial and knowledgeable with no pressure at all. w More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Westside Lexus responded

Maria, we're so glad to know you had a pleasant and professional experience with Shannon at Westside Lexus. We appreciate your feedback and hope you enjoy your new vehicle!

August 12, 2023

I had a great experience! I had to wait a few months for my car, but I love my Lexus NX! Alex Winnicki was wonderful! Thanks! More

by kathy4609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Westside Lexus responded

Kathy, we're so glad to know you had a great experience with Alex and our team at Westside Lexus. Thank you for your patience. Enjoy your new Lexus NX!

August 12, 2023

Pleasant experience from start to finish. Amarr was excellent. Worked with me to find a beautiful car. Anil in finance made the process smooth and painless. Could not be happier with my purch More

by SLATERSON71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amarr Clark
Aug 14, 2023 -

Westside Lexus responded

We're so glad to know you had a pleasant experience with us at Westside Lexus! It's great that Amarr and Anil were able to assist in finding your beautiful car and making the finance process smooth. Enjoy your new ride!

August 12, 2023

The saleslady was great very helpful but not pushy she really wanted me to be happy. Super experince More

by cindy_jones62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Westside Lexus responded

We are glad to hear that our team provided a pressure-free purchasing experience. Our client's satisfaction is our top priority here at Westside Lexus!

August 11, 2023

I love Lexus service From beginning to end arrival. The salesman is perfect and very attentive. Mr Middleton is great at what he does More

by shanagregory44@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Westside Lexus responded

We're delighted to know you had a great experience with our team and Mr. Middleton at Westside Lexus! Thank you for the kind words about our service, we appreciate it greatly.

August 10, 2023

Great service. Kept in contact constantly. I love the service that I receive from the Lexus team. More

by shanagregory44@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Aug 11, 2023 -

Westside Lexus responded

We are happy to hear from you! Thank you for choosing Westside Lexus and for sharing your experience. Safe travels ahead!

August 09, 2023

My wife and I purchased our Lexus and Kim Jessee was our salesman. He was very professional and easy to work with. Our negotations weren't drawn out and didn't become contentious, as it can sometimes be w More

by garywarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
Aug 09, 2023 -

Westside Lexus responded

Gary, it's great to know that Kim provided you with a smooth and professional car-buying experience at Westside Lexus. We're glad the wheel issue was quickly resolved too! Thanks for your trust in us - we look forward to serving you for many years ahead.

August 07, 2023

Excellent service . . will recommend everyone!! A great experience from sales to finance! Super job done by everyone! More

by RASHMI.SHARMA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Westside Lexus responded

Rashmi, we're delighted to know you had a great experience with our team at Westside Lexus. Thanks for recommending us and sharing your positive feedback!

August 06, 2023

Great service and support and friendly staff! Loyal Lexus’s owner based on excellent service and great cars! More

by LBUCHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Westside Lexus responded

We're so glad to know you've had a great experience with our service and staff at Westside Lexus. We appreciate your loyalty!

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