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Westside Lexus

Houston, TX

4.8
7,139 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,139 reviews

August 01, 2023

We came 30 mins to closing, he stayed and got us in a newer CPO gx460. More

by GEORGE_VELA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Schackmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Guerrero
Aug 02, 2023 -

Westside Lexus responded

It was our pleasure to work with you, George! Thank you for choosing Westside Lexus and for sharing your experience. Safe travels in your CPO Lexus GX 460!

July 31, 2023

Best Lexus dealership I have ever done business. Dominic is amazing and looking forward to buying more cars from him in the future. Chris was amazing in service as well. More

by Nabeel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Westside Lexus responded

Nabeel, we're delighted to know you had a great experience with Dominic and Chris at Westside Lexus. We look forward to assisting you with your future purchases!

July 28, 2023

Very good experience from Reception to Sales. The Sales Manager Jay Brown did an excellent job of explaining the features of the car and guiding us through the test drive. More

by VASUKL
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jontae ‘Jay’ Brown
Jul 28, 2023 -

Westside Lexus responded

We're glad to know you had a great experience with Jay and our team at Westside Lexus. Thanks for the positive feedback!

July 28, 2023

A last minute required repair was quickly and properly communicated by Shannon. The car was as advertised, clean and fueled. It was an enjoyable experience. More

by brianjimerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Westside Lexus responded

Brian, we're glad to know Shannon and our team at Westside Lexus were able to assist with your last-minute repair. We appreciate the positive feedback and wish you safe travels ahead!

July 28, 2023

Well coordinated establishment Staff were professional and helpful. Mr. Brown did a great job explaining the features of the cars More

by VASUKL
Recommend Dealer
Yes
Employees Worked With
Jontae Brown
Jul 31, 2023 -

Westside Lexus responded

We're glad to know that you had a positive experience with Mr. Brown and our team at Westside Lexus! We strive for professionalism and helpfulness in all interactions. Thanks for your review!

July 28, 2023

Very pleased with the whole experience. We will gladly recommend to our friends.Everyone was super helpful. More

by astenzel0
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Jul 28, 2023 -

Westside Lexus responded

We're happy to hear that you enjoyed working with our Westside Lexus team during this process! Thanks so much for the supportive feedback.

July 26, 2023

Catalina could not do enough for us we were looking for a nice used vehicle and she kept finding more for us to look at and we left trying to decide the next day we called her and my wife asked her to look t More

by Mhightower12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Westside Lexus responded

It's fantastic to know that Catalina went above and beyond in helping you find the perfect used vehicle at Westside Lexus. We're glad her passion for customer service shone through, earning your trust! Looking forward to assisting with your next purchase.

July 26, 2023

Great service! Danny went above and beyond to find just the right RX350 for me! Only one hiccup…be sure to bring a cashiers check if you are not financing your purc More

by Kim L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Westside Lexus responded

Kim, we're delighted to know that Danny was able to help you find the perfect RX350 at Westside Lexus. We appreciate your feedback about the financing process. Enjoy your new ride!

July 26, 2023

Professional Friendly Satisfying Buying and servicing cars the way it should be. That's WestSide Lexus More

by mjpeace427
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lurie Keener
Jul 26, 2023 -

Westside Lexus responded

We're delighted to know you had a satisfying experience with us at Westside Lexus! We aim to make buying and servicing cars as smooth as possible. Thanks for your kind words, we appreciate it!

July 25, 2023

Very clean dealership with an emphasis on customer service. The service waiting area is very comfortable. More

by jen30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Westside Lexus responded

We're glad to know you found our dealership clean and comfortable! Customer service is a top priority for us at Westside Lexus, so it's great to see that reflected in your visit. Thanks for the positive feedback!

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