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Westside Lexus

Houston, TX

4.8
7,142 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,142 reviews

May 17, 2023

.Great experience shopping for a car, I would definitely recommend Westside Lexus. Love the car. More

by crod94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Westside Lexus responded

Thanks for the great review of Westside Lexus! We appreciate your recommendation. Drive safe!

May 17, 2023

All good. No problems- normal excellent Lexus service. Nope out of words on this survey. More

by TERRI.CHASE@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 17, 2023 -

Westside Lexus responded

We are pleased to receive your kind review of Westside Lexus! Thank you for your business!

May 16, 2023

Spent several hours looking at several new and preowned Lexus suvs with MrKeener who was very helpful helping us choose one More

by suzypilot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Westside Lexus responded

We're delighted Lurie welcomed you with attentive assistance! Thanks for choosing Westside Lexus. Don't hesitate to let us know if there's anything else we can do for you!

May 16, 2023

All the staff we very welcoming, professional and efficient All the staff were very welcoming, professional and efficient More

by LETTYCHIRI
Recommend Dealer
Yes
May 17, 2023 -

Westside Lexus responded

We appreciate you taking the time to share your positive experience at Westside Lexus! Thank you for your business, and we hope to see you again in the future.

May 15, 2023

Very good service and behavior Professional and Conscientious mechanics Trying to buy another Lexus because of good service and product. Unfortunately Lexus L460 is not available More

by mohsin.siddiqui@granadaservices.com
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
May 15, 2023 -

Westside Lexus responded

We're glad to hear that our team provided you with professional and straightforward service, Mohsin! While we apologize for not having your vehicle of interest in stock, we appreciate your confidence in the team to get the job done. If there is anything more we can do to assist you, please feel free to reach out. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

May 15, 2023

Excellent. Professional, courteous, very satisfied It's a great experience. Everything handled very well. Solid experience. More

by Juliogarcia33@gmail.com
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
May 15, 2023 -

Westside Lexus responded

Thank you for the kind feedback! We appreciate your support of the Westside Lexus team and hope to see you again down the road!

May 15, 2023

Just bought the Lexus 2 weeks ago. The buying experience was as nice as it can be. The attention was good, they were very polite and helpful. The only downside was doing a trade in. More

by MQuesada1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Westside Lexus responded

We're delighted you found your buying experience with us here at Westside Lexus to be pleasant! We appreciate you for sharing your feedback about the trade-in process - we'll keep it in mind for future improvements to our process. Enjoy the new Lexus, and drive safely on the road ahead!

May 14, 2023

Westside has always gone above expectation for me. I will now only buy a Lexus. More

by sonja.price@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Machann
May 15, 2023 -

Westside Lexus responded

Thank you for the review, Sonja! We appreciate your support and hope to see you back at Westside Lexus!

May 14, 2023

Mike was very kind and got me a good deal. Car had some issues upon receipt, but Mike and his team helped support and I appreciate their efforts to make it right. Would recommend Westside Lexu More

by Rhett.moffett@outlook.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gonzales
May 15, 2023 -

Westside Lexus responded

Thank you for your feedback. We're glad to hear that you had a pleasant experience with Mike and that he was able to provide you with a good deal. However, we apologize for any inconvenience caused due to the miscommunication with the mechanical issue Nonetheless, we appreciate your understanding and would like to thank you for bringing it to our attention. If you have any further concerns or questions, please don't hesitate to contact me directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 14, 2023

Westside Lexus is our dealership of choice in the Greater Houston Area, for both Sales and Service of our Lexus Vehicles. More

by JGORSKI1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Westside Lexus responded

Thank you for the review! We appreciate your confidence in the Westside Lexus team to get the job done and hope to see you back!

May 15, 2023 -

JGORSKI1 responded

Thanks for the many years of great service and support!

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