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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,146 reviews

May 07, 2023

Great experience- not your typical car sale treatment. I hate buying a car because there are typically all the car sale games. I would buy again from Westside just because of the pleasant experience. More

by YS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Westside Lexus responded

We're proud to know our team provided you with an exceptional purchasing process! We definitely strive to make every transaction fair and accommodating to the personal needs of our customers with no strings attached. All of us at Westside Lexus appreciate your business and look forward to seeing you again in the future. Enjoy the new ride!

May 06, 2023

Dealership was very nice. Everyone who helped us was very thorough and professional. Good experience. More

by robertdurendamason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
Report | Print
May 08, 2023 -

Westside Lexus responded

We're delighted to know that we were able to provide you with a thorough and professional experience, Robert! Thank you for taking the time to share your positive feedback about Westside Lexus. We appreciate your support and hope to see you again in the future.

May 05, 2023

Dominic is a real gem and asset for westside lexus. Thank you for your all your help Dominic. More

by ashkin80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Westside Lexus responded

We are pleased to hear about your positive experience with Dominic and our here at Westside Lexus! Thank you for your business and we hope to see you in the future!

May 04, 2023

Both guys were professional, patient and caring. They worked cooperatively as a team along with having great personalities. I would recommend them to anyone. More

by staci_mack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Westside Lexus responded

We're thrilled to hear that our team at Westside Lexus worked together well! Thank you for taking the time to leave us a review and for recommending our dealership. We appreciate your support!

May 04, 2023

Always courteous and kind. Very detailed on services and upcoming repairs Always a satisfied customer even if I can't afford all the repairs More

by timeriaprudhomme@ymail.com
Recommend Dealer
Yes
Employees Worked With
Tommy Truong
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May 04, 2023 -

Westside Lexus responded

We are so glad to hear that you had a positive service experience at Westside Lexus! We pride ourselves on delivering courteous and detailed service and we look forward to assisting you next time!

May 04, 2023

Good It seems like a well run facility I would return for service and other items More

by utgoldie@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Lurie
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May 04, 2023 -

Westside Lexus responded

We are so happy that our Westside Lexus team delivered an excellent experience. Thank you! We look forward to assisting you next time!

May 04, 2023

The dealership is always clean and the staff is helpful and friendly. Jeffrey makes the leasing process smooth and hassle free - there's no reason to lease from anywhere else! More

by Jenn P.
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
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May 04, 2023 -

Westside Lexus responded

Jenn, we couldn't be happier that you had such a positive experience with us at Westside Lexus! It's great to hear that Jeffrey was such an asset during your leasing process and helped make it smooth and hassle-free for you. We appreciate your support and are grateful for the opportunity to serve you. Safe travels!

May 04, 2023

This was a very wonderful and professional and friendly experience. We will definitely continue our leasing business with them More

by gloriajeanhillier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
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May 04, 2023 -

Westside Lexus responded

Gloria, we are so happy to hear how wonderful your experience was with us here at Westside Lexus! Our team is honored that you've chosen us as your go-to and we look forward to continuing to assist you in the future.

May 04, 2023 -

gloriajeanhillier responded

We look forward to working with you over many years to come as its nice to trust you for our car needs. Thank you Jeannie W Hillier

May 03, 2023

Great service by Laura. Technicians forgot to install battery/engine cover. Great service by Laura Brown. More

by williamson7.tx@gmail.com
Recommend Dealer
Yes
Employees Worked With
Laura Brown
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May 03, 2023 -

Westside Lexus responded

We appreciate this feedback and are glad to hear that Laura provided great service during your visit to Westside Lexus. Thank you for bringing the missing battery/engine cover to our attention and please don't hesitate to reach out if we can be of further assistance.

May 03, 2023

It was excellent as always I have already answered this survey. I will shop again there for my next car More

by jimdmacintyre@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeff Byers and Manny
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May 03, 2023 -

Westside Lexus responded

We're happy to hear that you had another excellent experience with us at Westside Lexus! We appreciate you taking the time to leave a review, and we're glad to know that we have earned your continued business. We look forward to helping you find your next car when the time comes!

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