Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,055 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,055 reviews
October 05, 2022
Amazing team worked hard to make the vehicle we wanted work for us. Very thankful!! work for us. Very thankful!! More
by Sojourner21
Verified CustomerEmployees Worked With
October 05, 2022
Great people to deal with. Shannon was awesome to work with as well as Christian. Thank you guys who helped me secure the vehicle I wanted. Shannon was awesome to work with as well as Christian. Thank you guys who helped me secure the vehicle I wanted. More
by S.lazari
October 05, 2022
I have been getting my cars at Westside Lexus for many years. I have always found Jeffery, Charli and personnel very kind and helpful. years. I have always found Jeffery, Charli and personnel very kind and helpful. More
by carol16
Employees Worked With
Other Employees :
I do not remember the name of the gentleman who completed the sales transaction. Jeffery will know
October 04, 2022
The dealership is first class, very clean, fresh coffee and the staff are very professional and people friendly.. and the staff are very professional and people friendly.. More
by court4x4
October 02, 2022
Westside Lexus is such a class operation. The facility is beautiful and all employees are very conscientious about doing their part to make your experience as good as it can be. The facility is beautiful and all employees are very conscientious about doing their part to make your experience as good as it can be. More
by larryhitt
Employees Worked With
Other Employees :
Charli Byers, Alex Gifford
October 01, 2022
We have been customers since 1993. Gary Cohen and Alex Winnicki have always provided excellent advice and attention on our purchases and financing options. The service department has Gary Cohen and Alex Winnicki have always provided excellent advice and attention on our purchases and financing options. The service department has always provided quality service with courtesy. More
by JLEWIS21
October 01, 2022
Very good experience from the dealership service, definitely would recommend others to buy vehicles from you guys. definitely would recommend others to buy vehicles from you guys. More
by lizigeng8
Employees Worked With
October 01, 2022
I am loving my new car from Westside Lexus! This is my 6th vehicle from Mary Margaret and I highly recommend her! Merrell is great to work with as well. Wonderful experience and happy to rec This is my 6th vehicle from Mary Margaret and I highly recommend her! Merrell is great to work with as well. Wonderful experience and happy to recommend this dealership and Mary Margaret and Merrell. More
by Private
September 30, 2022
Mary Margaret was very helpful from the time we put a deposit down and to the very end. She was a delight to work with. deposit down and to the very end. She was a delight to work with. More
by Knippclan
September 30, 2022
This Lexus had a great atmosphere, the sales people were very helpful, nice, and we did’t feel any sense of being rushed or taking up too much of their time. very helpful, nice, and we did’t feel any sense of being rushed or taking up too much of their time. More
by flojua70
