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Westside Lexus

Houston, TX

4.8
7,054 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,054 reviews

September 29, 2022

Jeffery and every person I interacted with were incredibly helpful and easy to work with. They made it simple to come to a decision on buying a vehicle from Lexus. More

by trevor.walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Westside Lexus responded

Trevor, your five-star review made our day! Thanks for trusting the Westside Lexus team with your business. We look forward to having you as a valued customer. Take care!

September 28, 2022

Good patience in feature explanation, good service manner when talking, reasonable processing time for transaction. More

by g_x_li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Westside Lexus responded

It was our pleasure to offer informative, courteous, and timely professionalism. Thank you for supporting Westside Lexus!

September 28, 2022

Great experience at this dealership. From the salesman, Edward Guerrero, to the manager, Manny. These guys made everything simple and to the point. Time was not wasted. Will recommend More

by GL9292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Westside Lexus responded

Thanks for stopping in and leaving Westside Lexus a five-star review! We'll surely pass your kind regards along to Edward and Manny for valuing your time and business. It's great to see our team representing us well!

September 28, 2022

Excellent service. John communicated with me through out the whole waiting period since ordering the car. More

by info@hungrykid.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Sep 28, 2022 -

Westside Lexus responded

John will be delighted to hear that you appreciated his help throughout your purchasing process. Thank you from all of us at Westside Lexus!

September 27, 2022

Easy and fast purchasing experience. Great service by Alex Winnicki and the finance team. Second car I buy here. Would highly recommend. More

by LO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Westside Lexus responded

It's always a pleasure to deliver a seamless experience! Thanks for giving Alex and the finance team a shout-out, and for recommending Westside Lexus!

September 27, 2022

Mary Margaret and Danny were both excellent. They were very helpful and took time to give me a very good experience. Thank you thank you! More

by marybess.salvaggio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Westside Lexus responded

We are over the moon to receive your 5-star review! Our team will be delighted to hear you appreciated their help. Thank you from all of us at Westside Lexus!

September 26, 2022

Chong Lee rocks. Third car bought from her. Recommended her my friends who would like to buy pre owned vehicles. More

by emdeguzman00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Westside Lexus responded

We really appreciate your continued business and your confidence in Chong! Thank you for choosing Westside Lexus and for sharing your experience. We wish you safe and happy miles ahead!

September 25, 2022

Very professional. There was no hassle or pressure during this transaction and my wife and I both walked away feeling excited about our new vehicle and the amount that More

by coryjules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Sep 26, 2022 -

Westside Lexus responded

Cory, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

September 24, 2022

Jeff Margolis and JT Teodoro are fantastic to work with. They are extremely knowledgeable in there particular expertise and make the car purchase a great experience. Sinh Pham is always there for me. More

by Monkey7290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Sep 26, 2022 -

Westside Lexus responded

Thank you for sharing your great review of Jeff, JT, and Sinh! We appreciate your business and we hope to see you again at Westside Lexus. Safe travels in your new car!

September 24, 2022

From entering the Westside Lexus Dealership, it’s a pleasure to interact with the professionals that work there. Expert service and advice. Beautiful dealership too. More

by 7CARLEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Westside Lexus responded

We are delighted that you are a satisfied customer! Thank you for choosing Westside Lexus and for sharing your experience. We hope to work with you again down the road!

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