Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,051 reviews
September 22, 2022
I have a wonderful experience with Lexus dealer, they were very helpful answering Al my questions. Sterling was very informative about the car l was buying… I will definitely recommend this dealer were very helpful answering Al my questions. Sterling was very informative about the car l was buying… I will definitely recommend this dealer More
by Martín ortega
Verified Customer
September 21, 2022
Dominic and Joey are amazing! I was in and out in an hour with my new car. Cannot recommend west side Lexus enough! I was in and out in an hour with my new car. Cannot recommend west side Lexus enough! More
by JSEIPEL0
September 20, 2022
Steve is amazing person to work with . He was very helpful and understand what I was looking for ! He was very helpful and understand what I was looking for ! More
by Mcalvillo23
September 20, 2022
I've been looking for a car for months and I finally found Ms. Lee. She was so helpful and knowledgeable about the cars that she had in stock. She was able to answer all of my questions and even helped found Ms. Lee. She was so helpful and knowledgeable about the cars that she had in stock. She was able to answer all of my questions and even helped me find the perfect car for me. Ms. Lee first convinced me about the pre-owned cars I wanted without trying other sellers. She was very knowledgeable about the car and helped fit my budget too. Note that this is because she spent time to know about my financial situation and is always one step ahead in every move. I would recommend her to anyone who is looking to buy a car! More
by Huy Tran
Employees Worked With
September 20, 2022
The salesman Jeff Jone is amazing 😉! Very proffesional guy ! My financial Sam Chau is Super 𝙿𝚛𝚘 ! Very happy to purchase . 2022 Lexus RX 350 F sports, thx . West side Lexus , Rega Very proffesional guy ! My financial Sam Chau is Super 𝙿𝚛𝚘 ! Very happy to purchase . 2022 Lexus RX 350 F sports, thx . West side Lexus , Regards, Dan and Juju 😘 More
by hiengifts
September 18, 2022
We have been customers of Westside Lexus since 1992. Gary Cohen and Alex Winicki have always provided excellent advice and assistance with our purchases and leases. The service department has also pr Gary Cohen and Alex Winicki have always provided excellent advice and assistance with our purchases and leases. The service department has also provided excellent service. The dealership makes great use of technology and strives to improve the customer experience. More
by JLEWIS21
September 18, 2022
Quality product and personal service without equal. Dealing with the Lexus personnel is a pleasure - and that has not been my experience over the last 60 years. Dealing with the Lexus personnel is a pleasure - and that has not been my experience over the last 60 years. More
by rmorris14
September 16, 2022
Chong Lee has been exceptional to deal with professional, friendly. I will absolutely purchase again from this dealership and from Chong Lee as the experience has been so great. friendly. I will absolutely purchase again from this dealership and from Chong Lee as the experience has been so great. More
by jeehou
Employees Worked With
September 15, 2022
Nellie was very helpful. Important since I purchased over the phone. My daughter handled sale. Important since I purchased over the phone. My daughter handled sale. More
by DOTOB15@suddenlink.net
Employees Worked With
September 14, 2022
Dealer and Catalina take care of you, from start to finish. They help you through the entire purchase process. Highly recommend finish. They help you through the entire purchase process. Highly recommend More
by ALMATASSA
