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Westside Lexus
Houston, TX
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,034 reviews
July 27, 2022
Our salesman was very professional and efficient in helping us find the perfect car. Everyone was friendly and helpful! helping us find the perfect car. Everyone was friendly and helpful! More
by creativefitness2003
Verified Customer
July 27, 2022
After reaching out to Westside Lexus I spoke to Nellie Gonzales, she was a true professional, she quickly sent me spec’s on car’s I was interested in. She was helpful and knowledgeable, which is why I ch Gonzales, she was a true professional, she quickly sent me spec’s on car’s I was interested in. She was helpful and knowledgeable, which is why I chose to purchase through this dealership. Nam our finance rep. was also very knowledgeable and helpful. Both are assets to the team at Westside Lexus! More
by ACTupper
July 27, 2022
Nellie Gonzalez was great every step of the way of the purchase of my 2022 NX. She was very knowledgeable about the vehicle and kept me updated when it would arrive. Nellie is very professional but also d purchase of my 2022 NX. She was very knowledgeable about the vehicle and kept me updated when it would arrive. Nellie is very professional but also down to earth. Talking to her felt like I was buying from a friend I trusted; someone who had my best interest at heart. Sam Chau was also great! He was very helpful and friendly. Westside Lexus as a collective was amazing to buy from! I most definitely would recommend!! More
by mrsraideriguez10
July 27, 2022
Best dealership I’ve ever used. Honest, professional and friendly. I refer all my friends to Westside Lexus when they are searching for a new vehicle. Honest, professional and friendly. I refer all my friends to Westside Lexus when they are searching for a new vehicle. More
by jdefranco7
July 26, 2022
Good job! I was in and out in 2 hours with a brand new RX 350 I was in and out in 2 hours with a brand new RX 350 More
by ke.ivyivy1995
Employees Worked With
July 26, 2022
Straight forward purchase, no mandatory dealer add on, outrageous market adjustment, or pushy warranty upsell outrageous market adjustment, or pushy warranty upsell More
by blue_forest
July 26, 2022
Westside Lexus Is a state-of-art dealership, using the most current techniques and technology. Service department is well-organized (orderly and efficient). Impressive! most current techniques and technology. Service department is well-organized (orderly and efficient). Impressive! More
by toni.kyle
July 25, 2022
Jeffrey Byers is a consummate professional who understands his complex business and loves being of service to his customers. He has always been a superstar, but gets better every time I need anoth understands his complex business and loves being of service to his customers. He has always been a superstar, but gets better every time I need another Lexus. Charlie is cut from the same cloth. More
by sam.stubbs
Employees Worked With
July 24, 2022
Thank you Mark and Sam for their services. Specially thank you Mr. Sam Chau with Lexus finance. Specially thank you Mr. Sam Chau with Lexus finance. More
by LTAM0973
July 24, 2022
We were able to set a time for an appointment and everything was ready at the agreed time. The salesman was able to answer all our questions in a very patient manner. everything was ready at the agreed time. The salesman was able to answer all our questions in a very patient manner. More
by mike.cabryant
