Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,137 reviews
September 11, 2022
Very professional and classy, the purchase process was effortless. The new LX 600 is the bomb. effortless. The new LX 600 is the bomb. More
by jnavarro4
Verified Customer
September 11, 2022
My experience at Westside Lexus was great. I will definitely buy from them again. I was treated extremely well by the staff. They made my experience enjoyable. I will definitely buy from them again. I was treated extremely well by the staff. They made my experience enjoyable. More
by shawnlgoodwin
Employees Worked With
Desmond Johnson
September 10, 2022
Very easy and transparent experience. I would recommend West side Lexus to family and friends. I would recommend West side Lexus to family and friends. More
by pena4887
September 09, 2022
I had a very experience. Your dealership is modern, have knowledgeable employees and a great product. I found a car we like very much. The only negative is that my trade in w Your dealership is modern, have knowledgeable employees and a great product. I found a car we like very much. The only negative is that my trade in was under valued (value received was not less than it’s actual value). More
by J3227firm7
September 09, 2022
First class profession organization who put the customer first. It is a place you want to go back to first. It is a place you want to go back to More
by bruasc
Employees Worked With
September 08, 2022
I’ve enjoyed several Lexus vehicles over the years as well as the excellent service provided by Desmond Johnson, our salesman as well as those in the Service Department. We expect to continue to enjoy ou well as the excellent service provided by Desmond Johnson, our salesman as well as those in the Service Department. We expect to continue to enjoy our vehicle as well as the Westside Lexus Dealership. —Russell & Rosalind Jackson. More
by rjackson44
Employees Worked With
Desmond Johnson
September 08, 2022
Superior Service received from the time I walked in the door and was greeted by the receptionist to employees greeting me in coffee break area to repeat business with Jeff Margolis and then followed up by door and was greeted by the receptionist to employees greeting me in coffee break area to repeat business with Jeff Margolis and then followed up by outstnding service by Manny Gomez in Finance. Thank Manny again for me for his military service to our great country. R. Greg Smith More
by R. Greg Smith
September 08, 2022
Westside is by far the most professional dealership I have ever dealt with, for purchases, services and repairs. Jeffrey Byers is equally reliable. We will remain a loyal Westside client for many years. have ever dealt with, for purchases, services and repairs. Jeffrey Byers is equally reliable. We will remain a loyal Westside client for many years. More
by kgoossen17
