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Westside Lexus

Houston, TX

4.8
7,108 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,108 reviews

May 11, 2022

Visiting Westside Lexus was suggested to me by a relative and i couldn’t be more satisfied after taking heed to that recommendation. David was my dealer and I so grateful to him for his welcoming and easy-go More

by thompson.trevor19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Westside Lexus responded

Congratulations on your new car! We are thrilled that David and the team took great care of you and made you a happy customer. Thank you from all of us at Westside Lexus!

May 11, 2022

This is a one time deal and no turning back. I'll buy somewhere else More

by tuanwpham
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Westside Lexus responded

I'm sorry you didn't have a successful buying experience with us and I want to better understand how we fell short. Would you please consider giving me a call? I am eager to help and learn how we can improve going forward. All the best, James Breaux - General Sales Manager - 1 (281) 558-3030

May 11, 2022

Dominic was great…NOT pushy, very knowledgeable and friendly :) My Mom bought a Lexus from Westside 20 years ago and it’s still running! Second generation purchase :) More

by RIVERSECHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Westside Lexus responded

We are delighted to have you and your mom as customers here at Westside Lexus! Thank you for sharing your kind words about Dominic and the team. Safe travels in your new car!

May 10, 2022

Their supports are very helpful to a new client on selecting which model is appropriate for the need of customers. I will recommend this group as even I was busy in my work they updated me on time fo More

by jslincallo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Westside Lexus responded

Thank you for shopping with us at Westside Lexus! We are delighted that you were able to find a great vehicle for you and are satisfied with our service. It means a lot that we've earned your recommendation! Safe travels and hope to see you down the road.

May 10, 2022

Alex Owens was very helpful. I had a lease that was ending and he helped me finance the vehicle. Dealership was very beautiful and clean. Judy in financing was great, super frie More

by zummoam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Westside Lexus responded

We're happy to hear you had a great time working with Judy and Alex. Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride! - Westside Lexus

May 09, 2022

Good service and speedy response. Made a deposit and get the car within a day. More

by irwankwok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 09, 2022

Very professional customer focused experience working with Mary Margaret and her team. Great experience and easy! More

by mmp1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

What excellent feedback! We are delighted that Mary made your purchasing experience easy and we appreciate you mentioning her. Thank you for being part of the Westside Lexus family!

May 08, 2022

We had a great sales person who treated us with dignity and respect and got a deal done just ahead of Mother’s Day. More

by zebnash
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 08, 2022

This is my 2nd time going to Westside Lexus. I love the team there. I took my wife to shop for her vehicle and ended up getting one for myself again. So now im a 3 time buyer here. Thanks to Lur More

by VICTOR.GALAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

Thank you for the great review, Victor! We are so glad to hear that you had such a successful purchase experience working with Lurie and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 08, 2022

Excellent customer service with all the Westside Lexus Staff and a big Thanks to my number one Salesman Alex Winnicki!! More

by geogolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Alex and the Westside Lexus team. Drive safely, and we hope to see you back!

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