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Westside Lexus

Houston, TX

4.8
7,108 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,108 reviews

May 07, 2022

Excellent service, seamless process. Alex was awesome and helped make everything smooth and painless. 5 stars More

by brookelbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sinh, Nam Pham
May 09, 2022 -

Westside Lexus responded

Thank you for taking the time to review us, Brooke! We are thrilled to hear that you are so confident in Alex and the team to get the job done. Drive safely, and we hope to see you back at Westside Lexus!

May 07, 2022

Started a bit rocky when I called but the overall experience was good. You all need snack since people have to be there for hours. More

by nickip19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
May 09, 2022 -

Westside Lexus responded

Thank you for reaching out. We appreciate your patience throughout this process as well as your feedback. We are grateful for your business and hope that you are enjoying your new vehicle!

May 07, 2022

Everyone I have met at the dealership is very helpful and friendly. I have nothing but good things to say. More

by gladyhancock I’ll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Westside Lexus team. We appreciate your business and hope to see you back again down the road!

May 07, 2022

Great service! Smoot transaction! Would recommend this agency to anyone who is on the market for gently used car… More

by fruitex
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

Spacious, modern, good temperature, friendly people, bathrooms very clean, location easy to find the place. More

by cmaureeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Westside Lexus responded

We are delighted that you enjoyed your time here at Westside Lexus! Thank you for your business and your five-star review. Safe travels ahead!

May 06, 2022

Edward Guerrero was absolutely phenomenal and so professional, extremely Courtesy and very knowledgeable about the product, I will recommend this dealership to all my friends and family More

by John Ortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Westside Lexus responded

John, thank you for the great review! We are thrilled to hear that Edward went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Westside Lexus!

May 05, 2022

They were fantastic. You can trust what they say and they delivered on time. We are very happy and would recommend to others. More

by KK_DAVIS_41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Westside Lexus responded

Thank you for the review! We appreciate your feedback and trust in our team to ensure you were well taken care of. See you again next time here at Westside Lexus!

May 05, 2022

Always impressed. This is the third Lexus we have leased from you and all through your sales agent, Alex W. More

by JENAEGERAGN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Westside Lexus responded

We're so glad Alex and the Westside Lexus team never let you down! Congratulations on your newest Lexus, and thank you for the fantastic review. We hope this vehicle is your favorite one yet! Enjoy!

May 04, 2022

They were awesome, very professional and helpful David work really good helping us to fill our needs and our experience with him was beyond satisfactory, thank you so much David Wassab for your patience a More

by cvaldivia2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with David and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

Great customer service from Salesperson. Explained the whole process from start to finish. Great customer experience all the way through. More

by gphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
May 04, 2022 -

Westside Lexus responded

Customer service is our priority, so seeing your review is validating! Thanks for the five stars for Westside Lexus, and enjoy your new car. Congrats!

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