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Westside Lexus

Houston, TX

4.8
7,027 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,027 reviews

March 11, 2022

Explain clearly about new car and finance. Providing good service when car in service shop. Salesman steve Machann has knowledge and explains well about my new car. More

by Pham_chung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Westside Lexus responded

It's excellent to hear you know you can rely on both our sales and our service for informative care. We're always happy to ensure your questions are answered, and your needs are met. We appreciate you taking a moment to leave us positive feedback at Westside Lexus, and we wish you safe travels until we see you next!

March 10, 2022

My overall experience was great. The process was easy and quick.They were patient and very helpful. More

by dunnmarquise2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

March 09, 2022

Awesome dealership. Everyone I have meet or worked with exhibits professionalism. I have to make you aware of my respect of Paul Rocket. Heis awesome, it because of him More

by kbarrettbarnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
Mar 09, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! Hearing that you are so confident in Paul to get the job done made our day. We will be sure to pass on the kind feedback to him. Drive safely, and we hope to earn your business again at Westside Lexus!

March 09, 2022

Mary Margaret and Steve Davis were amazing. The customer service was top notch from beginning to end 🤗🥰 More

by ditrawells23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Mar 09, 2022 -

Westside Lexus responded

Thanks a million for leaving Westside Lexus a five-star review! We will be sure to pass your compliments along to Steve and Mary for their standout service. Until next time!

March 09, 2022

Westside Lexus is a top-rate, professional, customer driven organization. There is a reason you rarely see ads for Lexus. When you know both how to produce a quality for value product AND keep your cus More

by tbellb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Mar 09, 2022 -

Westside Lexus responded

We're thrilled to see this feedback, and we appreciate the kind words about the entire Westside Lexus team!

March 08, 2022

Buying process was quick and painless. They answered any question I had and would definitely recommend Westside Lexus. More

by aalmazan0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Westside Lexus responded

A quick and painless purchase process is exactly what we aim to provide! Thank you for the fantastic review and for recommending Westside Lexus - we wish you many safe miles in your new ride!

March 08, 2022

We had a very pleasant and fun shopping experience. We got our dream car and The whole thing was so easy (too easy, hah). We’ll definitely be back! More

by Robincocolee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Mar 09, 2022 -

Westside Lexus responded

There is nothing better than helping a guest drive away in their dream car! Thank you for choosing Westside Lexus and for stopping by to share your terrific experience. We wish you many safe and happy miles ahead!

March 07, 2022

I can always count on having a great experience! Excellent care and fabulous facilities are evident each time I’m there! More

by schlinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarice Schlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Mar 07, 2022 -

Westside Lexus responded

What a great review! We're proud to take every opportunity to go above and beyond for our guests at Westside Lexus, and it really brightens our day to hear you appreciate it. Many thanks from the whole team here for your support, and we look forward to your next stop by!

March 06, 2022

Great service and quick process. Very polite and responsive. We arrived at 10 am and we were finished by lunch time. More

by RONDAGOTTLIEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

It's great your visit went so smoothly that you were on the road in no time! Thanks so much for stopping in Westside Lexus and we wish you many safe and happy miles!

March 06, 2022

This Lexus dealership is excellent with their services. I was truly satisfied and overwhelmingly happy with their appearances, services, and professionalism they give to their customers. Their dealership i More

by dane.bayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

Thank you Dane for the review! We're glad to see that the team took excellent care of you and demonstrated knowledge and professionalism. We appreciate it and look forward to helping you with your future purchases!

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