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Westside Lexus
Houston, TX
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,111 reviews
April 08, 2022
I made an error on the amount of the check which wasn’t found until over a week later. I had to return to the dealership to correct it. However, the finance man did offer to come to my house to remedy the found until over a week later. I had to return to the dealership to correct it. However, the finance man did offer to come to my house to remedy the issue. More
by onealpatricia
Verified Customer
April 08, 2022
Nice selection of Lexus vehicles, extremely knowledgeable friendly staff, and large great showroom and location. friendly staff, and large great showroom and location. More
by hattiec
April 08, 2022
I was very pleased with the professionalism and courtesy that this dealership provided. Very satisfied! that this dealership provided. Very satisfied! More
by MS_JDA
Employees Worked With
April 08, 2022
Very low pressure. Vehicles were presented well. Dealership was clean and nice. Sales lady and Finance was great and I think the whole process took 1.5 hrs. Vehicles were presented well. Dealership was clean and nice. Sales lady and Finance was great and I think the whole process took 1.5 hrs. More
by jaswilliamstech
April 08, 2022
Our experience was amazing. No hassle, no pressure, straight forward answers and extremely friendly and high quality service. Our salesman Jim Fikaris and our finance manager No hassle, no pressure, straight forward answers and extremely friendly and high quality service. Our salesman Jim Fikaris and our finance manager Anil Sharma were both easy to work with, easy to talk with, and very accommodating. We could not have asked for an easier experience or any better service. They both exceeded our expectations. More
by shelltrini
April 08, 2022
Danny Garza at Westside took such good care of me from the first time we spoke until I picked up my car! Love Danny & Westside Lexus! the first time we spoke until I picked up my car! Love Danny & Westside Lexus! More
by peggycraig513
Employees Worked With
April 08, 2022
Nice, polite and helpful people that make using the dealership an easy experience! Will use as long as the service remains as great as it is. dealership an easy experience! Will use as long as the service remains as great as it is. More
by KARENMFREEMAN
Employees Worked With
April 07, 2022
Shekhar was awesome to work with. He made the buying experience very simple and painless and he kept me up to date on the status of my car purchase from manufacture to delivery. Fir He made the buying experience very simple and painless and he kept me up to date on the status of my car purchase from manufacture to delivery. First rate experience thanks to him. More
by jkelley110
Employees Worked With
April 07, 2022
I basically interacted with three gentlemen throughput the process, Tim Easterling, Dominic, and the finance manager, Joey Broussard. Everything went as smoothly and professionally as one could ever wish the process, Tim Easterling, Dominic, and the finance manager, Joey Broussard. Everything went as smoothly and professionally as one could ever wish for. On our arrival at the dealership, it took about 1 hour to complete the process and drive out in our new GX460. Thanks to this wonderful team. We are pleased with the service and our purchase. More
by usp1000
