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Westside Lexus

Houston, TX

4.8
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,029 reviews

March 06, 2022

Great service and quick process. Very polite and responsive. We arrived at 10 am and we were finished by lunch time. More

by RONDAGOTTLIEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

It's great your visit went so smoothly that you were on the road in no time! Thanks so much for stopping in Westside Lexus and we wish you many safe and happy miles!

March 06, 2022

This Lexus dealership is excellent with their services. I was truly satisfied and overwhelmingly happy with their appearances, services, and professionalism they give to their customers. Their dealership i More

by dane.bayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

Thank you Dane for the review! We're glad to see that the team took excellent care of you and demonstrated knowledge and professionalism. We appreciate it and look forward to helping you with your future purchases!

March 06, 2022

Our Sales Consultant Alex Winnicki delivered best luxury experience during purchase of our new GX460. I will highly recommend Westside Lexus for new or pre owned vehicle purchase. More

by Bayram Sohibov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

Hi Bayram - Thanks for taking the time to write Westside Lexus a five-star review and sharing your appreciation for Alex. Congratulations on your new Lexus GX 460! We are so happy that you found a new car that feels just right. Enjoy it!

March 06, 2022

Loved every minute I had with sales rep Dominique at the this dealership. Was worth it More

by ncz73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

We're delighted Dominique welcomed you into the Westside Lexus dealership and made sure you went home a happy customer. Safe travels and thank you for the support!

March 05, 2022

Good sales man and good man that did our finance papers. Didn’t push me to buy it. And that’s what I like. Nice manners both men . I think the sales man was Sterling. Keep up the good work!! I will recommen More

by Josie servantez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

Josie, thank you for the great review! We are thrilled to hear that you had such a successful and pressure-free purchase experience working with Sterling and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back next time!

March 04, 2022

The entire team, from the receptionists to the finance folks, it was a pleasurable experience. The am grateful for the care that the team offered me. More

by burtonmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and we hope to see you again at Westside Lexus. Safe travels!

March 04, 2022

Very professional, courtesy they rolled out the red carpet when I walked into the building. MJ was outstanding 👏 More

by syblacklock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Mar 06, 2022 -

Westside Lexus responded

It's wonderful to hear that our professionalism and customer-focused care impressed you. MJ and the Westside Lexus team are always happy to lend a hand with your automotive needs, and we hope your new vehicle brings you many miles of joy!

March 04, 2022

This was the easiest deal I have ever done Buying and trading a car was a dream I couldn’t have been treated any better Thank you Doug you are a gentleman. More

by chrisbuchanjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Westside Lexus responded

We're thrilled to see that you had an excellent experience with our team. Thanks for giving Doug a shoutout!

March 03, 2022

Westside is so helpful and wonderful! It was a very easy experience. I will definitely be a customer for life. More

by JEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Westside Lexus responded

Jen, we are delighted to have earned your loyal business! Thank you for choosing Westside Lexus and for stopping by to share your feedback. We wish you safe and happy driving ahead!

March 02, 2022

Great experience purchasing my new vehicle at Westside Lexus! I highly recommend this dealership to anyone! More

by JETGAL07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Westside Lexus responded

Congratulations on your new car! We are thrilled that you had such a positive experience with our team and we appreciate your feedback. Thank you from all of us at Westside Lexus!

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