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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

February 23, 2022

Excellent service. Alex is the best. Effective Efficient friendly. Finance guy friendly fast knows his stuff. More

by IRISHDALY
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Westside Lexus responded

Thank you so much for your kind review! We are delighted to hear that you enjoyed your time working with Alex and our Westside Lexus team. Safe travels in your new vehicle!

February 23, 2022

Everyone at Westside is so friendly. Top notch customer service. I plan to go back when I’m ready for my next Lexus. More

by teamnichols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Westside Lexus responded

Thank you for your five stars! We are overjoyed that you received excellent service from our Westside Lexus team and we hope that you absolutely love your new vehicle. Hope to see you next time!

February 22, 2022

From Catalina to Nam, I had great service throughout! They took care of me and I enjoyed the swift transaction! More

by lakessiahneely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Feb 23, 2022 -

Westside Lexus responded

We are thrilled that our team took such great care of you! Thank you for choosing Westside Lexus and for sharing your kind words. Safe travels in your new car!

February 22, 2022

Westside Lexus delivered my new car in excellent condition; the windows tinted, a full tank of gas. I'm very pleased! More

by Penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Feb 23, 2022 -

Westside Lexus responded

Penny, congratulations on your new car! We are thrilled that your vehicle was given to you in such pristine condition and we wish you many safe and happy miles ahead. Thank you from all of us at Westside Lexus!

February 22, 2022

I loved working with Westside Lexus. The staff throughout my process of purchasing a new vehicle was phenomenal. The salesperson I worked with, Alex Owens, was knowledgeable, friendly More

by Fireball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Westside Lexus responded

It was our pleasure to assist you here at Westside Lexus! Thank you for choosing Westside Lexus and for taking the time to share your experience with Alex. Safe travels in your new car!

February 21, 2022

Excellent service when buying and getting the car worked on. Shakir and Andrew Nagler have been a pleasure to work with and are great representatives of Lexus More

by JLYTAL131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Shakir and Andrew delivered such a successful and communicative purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

February 20, 2022

I have been using Westside Lexus on and off for the past 10+ years, it was a mixed bag, and I wanted to give another try with my new Lexus. Jacob is an excellent service consultant, very courteous, straight More

by K Cao
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Jacob. We will be sure to pass on the kind feedback to him. Drive safely, and we are looking forward to working with you again at Westside Lexus!

February 20, 2022

Jeff Margolis was excellent! He made the entire process smooth and easy. We opted for this dealership over the two in our local area (San Antonio) and we were not disappointed. W More

by NICKDALE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Feb 20, 2022 -

Westside Lexus responded

Nick, it's fantastic to hear that your choice to work with the Westside Lexus was worth it! Jeff will be delighted that his assistance made your visit so simple and seamless. We're honored to have earned your business, and we wish you many safe miles in your new ride!

February 20, 2022

Excellent service, 5 Star all the way. Nice, clean, professional yet comfortable environment. Jeff made it so easy. Was very considerate of my time and that’s important More

by Cathy24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Feb 21, 2022 -

Westside Lexus responded

Cathy, thank you for the great review! We are so glad to hear that you had such a successful experience working with Jeff. Drive safely, and we hope to see you back again at Westside Lexus!

February 20, 2022

I have driven a Lexus for 20 years. Lexus IS the best car I ever drove! More

by sharon40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Westside Lexus responded

Reviews like these always make our day, Sharon! Thanks for supporting Westside Lexus!

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