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Westside Lexus
Houston, TX
6,389 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,389 reviews
July 18, 2021
The dealership was nice and clean, and the staff was very helpful. We felt very welcome and the process was smooth. It was a good atmosphere. helpful. We felt very welcome and the process was smooth. It was a good atmosphere. More
by janepaik63
Verified CustomerEmployees Worked With
Helpful July 17, 2021
Great customer service. Good price. Thank you Sterling for helping me find the car i like. Great job. Definitely will be back for future transaction. for helping me find the car i like. Great job. Definitely will be back for future transaction. More
by AUTOCD2001
July 17, 2021
Nicest car dealership we’ve ever experienced. Nice amenities. Great hangout place for Lexus owners, Nice place, great cars , awesome people, excellent overall experience. Go Westside Lexus!!! amenities. Great hangout place for Lexus owners, Nice place, great cars , awesome people, excellent overall experience. Go Westside Lexus!!! More
by MAHAXY
Employees Worked With
Other Employees :
Everyone, Steve Davis, Louis Blackmon, Travis Buck, Dallas Chamberlain
July 17, 2021
I purchased a used car from Jim a couple of weeks ago. Yesterday I couldn't start the car. I texted Jim. He walked me through finding the problem. That is real personal service, much beyond my expecta Yesterday I couldn't start the car. I texted Jim. He walked me through finding the problem. That is real personal service, much beyond my expectation. More
by lyndawhite1114
Employees Worked With
July 17, 2021
Excellent service everyone was very professional. Will recommend you to all my friends.. Great choice of vehicles to choose from..will be back next time for you recommend you to all my friends.. Great choice of vehicles to choose from..will be back next time for you More
by garymcmullen
July 17, 2021
Modern and clean. Jeff was very helpful and is knowledgeable. He gave effective guidance on my test drive. His cost estimates were spot on. Friendly and available. Nam was quick and efficient on s knowledgeable. He gave effective guidance on my test drive. His cost estimates were spot on. Friendly and available. Nam was quick and efficient on showing and arranging final options. More
by stormyzambo
July 17, 2021
Sales rep did so well. She assisted me to choose the right vehicle. Am so much enjoying it now. Thank you so much Catalina for your assist. right vehicle. Am so much enjoying it now. Thank you so much Catalina for your assist. More
by tosano1
July 17, 2021
Easy buying process from start to finish. This is our second Lexus vehicle from Westside Lexus 2019 sedan and 2020 SUV. The stable is full and we are for a good long time now. second Lexus vehicle from Westside Lexus 2019 sedan and 2020 SUV. The stable is full and we are for a good long time now. More
by SHERRI.SENGSOUVANNA
July 17, 2021
The entire transaction was smooth and fast. Edwar and the banking team were friendly and attentive . I could complete the entire purchase process in 3-4 hours. banking team were friendly and attentive . I could complete the entire purchase process in 3-4 hours. More
by Tapan Behera
July 17, 2021
Been a customer for 21 years. Love this brand new dealership. It's beautiful and they keep it very clean. The People are very professional but friendly and a pleasure to work with! Recommend highly. dealership. It's beautiful and they keep it very clean. The People are very professional but friendly and a pleasure to work with! Recommend highly. More
by Monique S.
